Business Details
Emergency
services
Managed IT Services for Business Continuity
At Kokua Technologies, we specialize in delivering comprehensive IT solutions tailored to businesses of all sizes. Our services encompass ongoing technology consulting, infrastructure management, backup and disaster recovery, cybersecurity, and proactive system monitoring through our proprietary tools like Kokua Drumbeat. With over a decade of experience serving clients in Medford, New Jersey, and the greater Philadelphia areaincluding New Jersey, Delaware, and Pennsylvaniawe ensure seamless technology operations for industries ranging from healthcare to finance. Our team of certified professionals prioritizes reliability, security, and efficiency, offering 24/7 support to minimize downtime and maximize productivity.By combining cutting-edge technology with personalized service, we empower businesses to focus on growth while we handle their IT needs. Our commitment to innovation is reflected in solutions like Kokua Lifeguard, which safeguards critical data, and our Virtual CIO services, which align technology strategy with business objectives. Through transparent communication and a client-first approach, we have built a reputation for excellence, earning trust through consistent, high-quality service delivery.
Services
Managed IT Solutions
Virtual CIO
Preventative Maintenance
Backup & Disaster Recovery
Email Spam Filtering
HelpDesk Support
IT Recruiting
Drumbeat Remote
Drumbeat Onsite
Work From Home Support
Highlights and features
- We offer 24/7 proactive system monitoring with Kokua Drumbeat.
- Our team implements 99.5% spam elimination with advanced filtering tools.
- We provide customized IT strategies aligned with business objectives.
- Our engineers deliver rapid response for critical system failures.
- We combine 15+ years of IT expertise with personalized service.
What people say
Back up within an hour
Professional and efficient
Caring and competent
Super fast service
Pleasant onboarding experience
Services
Managed IT Solutions
We provide comprehensive IT management services, including infrastructure planning, system monitoring, and vendor coordination. Our solutions ensure business continuity by proactively addressing technical issues and optimizing technology performance. Clients benefit from reduced downtime and enhanced operational efficiency through our 24/7 support and strategic consulting.
Backup & Disaster Recovery
Our backup and disaster recovery services safeguard critical business data using Kokua Lifeguard technology. We implement automated, secure backups and rapid recovery protocols to minimize data loss and system downtime. This service ensures regulatory compliance and business resilience during hardware failures or cyberattacks.
Email Spam Filtering
We deploy advanced email filtering tools to eliminate 99.5% of spam and protect against phishing scams, viruses, and ransomware. This service enhances network security while reducing the risk of malicious email threats compromising business operations.
Virtual CIO
Our Virtual CIO service offers strategic technology planning, vendor management, and quarterly reviews to align IT infrastructure with business goals. Clients gain access to expert guidance on system upgrades, cost optimization, and long-term technology roadmaps.
Preventative Maintenance
We provide proactive maintenance through Kokua Drumbeat, monitoring hardware health, software updates, and security settings. This service prevents system failures by addressing potential issues before they disrupt operations, ensuring optimal performance of servers and workstations.
People
Jeff Platt
CEO
Jeff Platt founded Kokua Technologies with a vision to simplify IT management for businesses. With over 15 years in technology services, he specializes in strategic IT planning and cybersecurity. Jeff leads a team focused on delivering reliable, client-centric solutions.
Questions
What IT services does Kokua Technologies offer?
We provide managed IT solutions, backup and disaster recovery, email spam filtering, 24/7 helpdesk support, and Virtual CIO services for strategic technology planning.
Do you serve businesses outside New Jersey?
Yes, we support clients in Pennsylvania, Delaware, and the greater Philadelphia area, in addition to New Jersey-based businesses.
How does Kokua handle emergency IT issues?
Our 24/7 monitoring system detects critical issues immediately, and our team resolves urgent problems within one hour of notification.
What payment methods do you accept?
We accept credit/debit card payments and ACH transfers for our IT services.
Can you help secure remote work environments?
Yes, we implement secure remote systems with advanced cybersecurity measures to protect work-from-home professionals from cyber threats.
