Business Details
16 Years
experience
Emergency
services
Your Trusted Boston Moving Company
Step By Step Moving & Storage, established in 2010, is a Boston-based leader in professional moving services. Our company was founded on the principle of transforming the moving experience into a stress-free process for clients. With a decade of expertise, we have evolved from a small family business to one of New England's most trusted moving companies, serving residential and commercial clients nationwide. Our team of certified professionals combines advanced logistics planning with meticulous care for every item transported.We hold USDOT and MC licenses, ensuring legal nationwide operations, and maintain Better Business Bureau accreditation as a testament to our commitment to ethical business practices. Our fleet of modern vehicles, equipped with security features, guarantees safe transportation for local, long-distance, and commercial moves. With over 500,000 miles driven annually and a 4.9/5 rating from 88+ reviews, we deliver reliable, time-optimized solutions tailored to individual client needs.
Services
Local Moving
Long Distance Moving
Commercial Moving
Packing Services
Storage Solutions
White Glove Service
College Moving
Military Moving
Last-Minute Moving
Furniture Moving
Details
- Year established: 2010
Highlights and features
- Worry-free logistics planning with guaranteed on-time delivery
- Transparent pricing with no hidden fees or surprises
- Fleet of modern, GPS-tracked vehicles with internal security
- Experienced team with 10+ years in professional relocation
- Comprehensive insurance coverage for all transported items
Associations and certifications
- Better Business Bureau
- USDOT
- MC
What people say
Worry-free experience
On-time delivery
Professional team
No hidden fees
Careful handling
Services
Local Moving Services
Specializing in Boston area relocations, our local moving service handles residential and commercial moves with precision. We provide customized plans for apartments, houses, and offices. Our team expertly navigates urban environments with vehicles ranging from 16-26 feet, ensuring efficient transportation while protecting your belongings with floor coverings and furniture wrapping.
Long Distance Moving
We offer nationwide relocation solutions with flat-rate pricing for moves to major cities like New York, Philadelphia, and Los Angeles. Our experienced drivers complete coast-to-coast moves in 1-5 days using 48-53 foot trucks. Every shipment includes GPS tracking and full-value protection insurance for complete peace of mind during interstate transitions.
Commercial Moving
Our business moving service minimizes downtime with after-hours operations and specialized handling of office equipment. We securely transport servers, cubicles, and sensitive documents while maintaining strict chain-of-custody protocols. Clients receive detailed inventory management and coordinated logistics planning to ensure seamless business continuity during commercial relocations.
Packing Services
We provide full-service packing with premium materials and strategic organization. Our team uses specialized techniques for fragile items, electronics, and large furniture. Each box receives clear labeling and digital inventory tracking. We offer customizable packing options from partial services to complete home packing solutions for both local and long-distance moves.
Storage Solutions
Our climate-controlled storage facilities offer short and long-term solutions with 24/7 surveillance. We provide flexible rental periods with easy access for retrieving items. The service includes professional loading/unloading, inventory management, and delivery scheduling to coordinate storage needs with your specific moving timeline and requirements.
People
Alex Nash
Director
Founder with 14 years experience in relocation logistics. Transformed company from family business to leading regional mover. Specializes in optimizing complex moves while maintaining 100% client satisfaction guarantee.
David Matzi
Foreman Driver
3 years with Step By Step Movers. Expert in urban navigation and vehicle maintenance. Ensures safe transportation with meticulous attention to loading/unloading procedures for residential and commercial shipments.
Kennis LAZO
Foreman Driver
Experienced team leader with 3-year track record of flawless deliveries. Trained in specialized handling of fragile and oversized items. Maintains exceptional customer feedback through clear communication and professional conduct.
Questions
What payment methods do you accept?
We accept cash, checks, and credit cards (with 3% processing fee). Long-distance moves require cash or certified checks.
Do you offer packing services?
Yes, we provide full packing services with options for same-day or split-day execution based on job size.
Are your rates all-inclusive?
Our pricing includes labor, equipment, and basic protection. Fuel charges and tolls are additional but disclosed upfront.
How far in advance should I book?
We recommend booking 4+ weeks ahead for peak seasons, though we accommodate last-minute requests when possible.
What happens if items get damaged?
We offer full-value protection insurance. Any damage during transit is covered under our comprehensive protection plan.
Can I track my shipment?
Yes, all vehicles have GPS tracking for real-time monitoring of your belongings during transit.
