Business Details
50+ Years
experience
Custom Jewelry & Repair Services in Lebanon, NH
Dutille's Jewelry Design Studio has been a trusted name in fine jewelry since 1959, serving Lebanon, NH as a third-generation family business. Our expertise spans custom design, intricate repairs, and curated collections, all executed with meticulous craftsmanship. With four on-site goldsmiths and two GIA Graduate Gemologists, we prioritize personalized service and technical excellence. Our commitment to quality is reflected in our one-year warranty on repairs and use of both traditional hand-fabrication and modern CAD technology. We specialize in transforming heirlooms and client visions into unique pieces, emphasizing transparent communication throughout the design process.Our team's decades of combined experience ensures every customer receives informed guidance, whether selecting engagement rings or commissioning bespoke jewelry. We maintain rigorous quality control while preserving the artistry of hand engraving and stone setting. Our store's longevity and multigenerational staff relationships with customers underscore our dedication to community and enduring value.
Services
Custom Design
Jewelry Repairs
Engraving
Bridal Jewelry
Gold Buying
Watch Services
Stone Replacement
Estate Jewelry
Hand Fabrication
CAD Modeling
Details
- Year established: 1959
Highlights and features
- Third-generation family business with continuous operation since 1959
- Four master goldsmiths and two GIA Graduate Gemologists on staff
- On-site custom design and repair services with one-year warranty
- Combines traditional hand-fabrication with modern CAD technology
- Specializes in transforming heirloom pieces into contemporary jewelry
Associations and certifications
- Gemological Institute of America (GIA)
What people say
Perfect ring
Exquisite creation
Professional service
Craftsmanship stunning
Personalized attention
Services
Custom Design
Our custom design process transforms client visions into unique jewelry pieces. We begin with detailed consultations and hand sketches, then use CAD technology or traditional hand-fabrication methods to create prototypes. Clients approve 3D printed wax models before final production, ensuring satisfaction with every detail from metal selection to stone placement. This service accommodates both simple remounts of heirloom stones and complex original designs.
Jewelry Repairs
We perform all jewelry repairs on-site with meticulous attention to detail. Services include ring resizing, stone setting, chain soldering, and watch maintenance. Our goldsmiths use professional techniques to rebuild worn components while preserving original integrity. Each repair undergoes quality checks and comes with a one-year warranty against workmanship defects. Emergency repairs are accommodated with no appointment needed.
Engraving
Custom engraving adds personal meaning to jewelry through names, dates, or messages. We offer both traditional hand engraving and computerized machine engraving with multiple font options. Our artisans ensure precise execution while maintaining structural integrity of delicate pieces. This service works particularly well with wedding bands, memorial jewelry, and gift items requiring distinctive customization.
Bridal Jewelry
Our bridal collection combines custom design capabilities with curated designer lines like Fana and Sylvie. Clients can create completely original engagement rings or select from pre-designed pieces. We specialize in incorporating heirloom stones into new settings and offer 3D modeling to visualize designs before production. The process emphasizes comfort fit and durability for everyday wear while maintaining artistic elegance.
Gold Buying
We offer secure gold buying appointments with transparent valuation processes. Clients receive no-obligation offers after evaluation of gold content and market value. The service includes proper documentation and immediate payment upon acceptance. We handle both small personal items and larger estate collections, providing expert guidance throughout the transaction while maintaining strict confidentiality.
People
Jude Dutille
Owner, Graduate Gemologist, Designer
Third-generation jeweler with GIA certification and 40+ years experience. Specializes in hand engraving and custom design. Transformed the business into a full-service custom shop in 1993. Continues professional development through advanced seminars.
Cheryl LaJoie
Graduate Gemologist, Designer
30-year veteran achieving GIA certification while developing expertise in sales and service management. Known for personalized customer relationships and pursuing jewelry appraisal qualifications. Balances career with family life in the Lebanon community.
Beau M
Sales and Marketing Director
Second-generation team member trained at New Approach School for Jewelers. Combines CAD expertise with retail training. Focuses on customer relationships and aspires to become a Graduate Gemologist while managing daily operations.
Dexter C
Bench Jeweler
Transitioned from boat restoration to jewelry making at age 50. 15-year veteran with evolving skills in precision metalwork. Applies meticulous attention to detail from his previous career while maintaining interests in firefighting and scotch appreciation.
Danita M
Bench Jeweler, Designer
BFA holder from Maine College of Art with metalsmithing expertise. Creates both repair and original designs while developing hand engraving skills. Balances family life with artistic contributions to the store's exclusive jewelry lines.
Questions
How does the custom jewelry process work?
We begin with consultation and sketches, then create CAD models or wax prototypes. After your approval, we use casting or hand-fabrication techniques to create your piece with your selected materials.
Do you work with customers' existing gemstones?
Yes, we specialize in incorporating heirloom stones into new designs. Our team can evaluate your existing jewelry for stone quality and create settings that showcase your gems effectively.
What repair services are available?
We offer complete repair services including resizing, stone setting, chain soldering, watch maintenance, and clasp replacements. Most repairs are completed on-site with a one-year warranty.
Are your gemologists certified?
We have two GIA Graduate Gemologists on staff who provide expert evaluation, identification, and guidance for all gemstone purchases and appraisals.
Can I sell gold or jewelry to Dutilles?
Yes, we offer secure gold buying appointments with transparent valuation. We evaluate items for gold content and current market value to provide fair, no-obligation offers.
Do you offer engraving services?
We provide both hand engraving and computerized engraving with multiple font options. This service personalizes jewelry with names, dates, or special messages while maintaining structural integrity.
