At AEC Alarms, we understand the importance of security in today's world. That's why we're dedicated to providing comprehensive security systems and solutions to our clients in the San Francisco Bay Area. Founded in 1972, our company has built a reputation for excellence in security, serving a wide range of clients from various industries.
Our Mission
Our mission is to exceed our clients' expectations by providing top-notch security solutions that cater to their unique needs. We strive to deliver honesty and quality in everything we do, from installation to maintenance and monitoring. Our team of experts is committed to staying up-to-date with the latest technology and training to ensure that our clients receive the best service possible.
Our Services
At AEC Alarms, we offer a wide range of security services that cater to the needs of our clients. Our services include:
- Access Control: We provide secure access control systems that grant authorized personnel access to restricted areas while preventing unauthorized access.
- CCTV Surveillance: Our CCTV cameras provide high-quality video monitoring and recording, allowing our clients to monitor their properties securely.
- Fire Alarm Systems: Our fire alarm systems are designed to detect and alert authorities in the event of a fire, ensuring the safety of people and property.
- Monitoring: Our 24/7 monitoring services ensure that our clients' properties are always secure and monitored, providing peace of mind for our clients.
- Intrusion Systems: Our intrusion systems detect and alert authorities in the event of unauthorized entry, ensuring the security of properties and assets.
- Data Breach Readiness: We help our clients prepare for data breaches by providing solutions that protect personally identifiable information (PII) and prevent identity theft.
Why Choose Us
At AEC Alarms, we pride ourselves on our commitment to honesty and quality. We understand that security is a vital aspect of any business or home, and we take our responsibility seriously. Our team of experts is dedicated to providing exceptional service and ensuring that our clients receive the best security solutions available.
Our Guarantee
At AEC Alarms, we're committed to exceeding our clients' expectations. We guarantee that our services will meet the highest standards of quality and performance. If there's anything less than excellent, we'll do everything in our power to correct it.
Customer Support
- Some reviewers praised the customer support team, specifically mentioning Vincent C. who was patient and helpful in resolving issues.
- On the other hand, some reviewers had negative experiences with the customer support team, citing unhelpful and unprofessional behavior.
Technical Issues
- Some reviewers reported technical issues with the alarm system, including intermittent beeping and failure to fix the problem despite charging extra fees.
- One reviewer was happy with the technical support team, who resolved the issue quickly and efficiently.
Contract and Cancellation
- Some reviewers had issues with canceling their contracts, citing difficulties in getting out of the contract and being billed despite not having a working service.
- One reviewer mentioned that they assumed the cancellation process would be smooth based on their positive experience with the company.
Local and Family-Owned
- One reviewer appreciated that the company was local and family-owned, citing exceptional personal service and quick turnaround times.
Scams and Billing
- One reviewer accused the company of being a scam, citing billing issues and difficulties in canceling their service.
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