Business Details
41 Years
experience
Emergency
services
Trusted Rug Cleaning & Restoration Services in Richmond
Christian-Lorraine Oriental Rugs has been Virginia's premier destination for Oriental rug care since 1985. Founded by Langdon T. Christian, IV and John K. Lorraine Jr., and currently owned by Rebecca B. Lorraine and Ruby C. Lorraine, our expertise lies in meticulous hand-cleaning, restoration, and preservation of antique and modern rugs. Our in-plant process combines traditional techniques with specialized knowledge to address pet accidents, moth damage, and structural wear.With decades of experience, we employ skilled artisans who perform intricate repairs, including fringe restoration and reweaving, while maintaining the integrity of each piece. Our commitment to quality extends to retail offerings, including eco-friendly rug pads and custom pillows, ensuring comprehensive solutions for rug owners.
Services
Rug Cleaning
Restoration
Repair
Pet Accident Remediation
Rug Sales
Fringe Repair
Reweaving
Rehooking
Eco-Friendly Rug Pads
Custom Pillows
Details
- Year established: 1985
Highlights and features
- Established in 1985 with generational expertise in rug care
- Specialized in-plant cleaning process for delicate fibers
- Skilled artisans perform intricate hand-sewn restoration work
- Proven solutions for pet accident remediation and odor elimination
- Eco-friendly rug pad options with moisture barrier technology
Services
Rug Cleaning
Our in-plant cleaning process thoroughly removes embedded dirt and pet residues while preserving delicate fibers. Using pH-neutral soaps and controlled drying techniques, we protect wool integrity and natural dyes. Specialized methods address pet urine neutralization and odor elimination, preventing future damage.
Restoration
Expert restoration services revive damaged rugs through reweaving, reknotting, and fringe repair. Our artisans match original construction techniques to maintain value. We address moth damage, structural wear, and pet-related issues while preserving historical authenticity for antique pieces.
Pet Accident Remediation
Professional treatment eliminates pet urine from all rug layers using deep-flushing techniques. We neutralize odor-causing compounds without harsh chemicals, preventing fiber degradation. Our process breaks the cycle of recurring accidents by removing residual attractants from natural fibers.
Rug Sales
We offer curated antique and modern Oriental rugs alongside eco-friendly accessories. Our inventory includes premium carpet pads with moisture barriers and non-slip backing. Custom options transform heirloom rugs into decorative pillows while maintaining material integrity through sustainable practices.
Fringe Repair
Specialized fringe restoration preserves rug foundations through overcasting and yarn replacement. We employ traditional stitching techniques invisible from the front side. Services include selvedge rewrapping and structural reinforcement to prevent unraveling while maintaining aesthetic continuity across hand-knotted and machine-made pieces.
People
Rebecca B. Lorraine
Co-Owner
Co-owner of Christian-Lorraine Oriental Rugs, Rebecca brings decades of generational expertise in rug preservation. She oversees daily operations and client consultations, ensuring adherence to traditional cleaning methods while maintaining business continuity since 1985.
Ruby C. Lorraine
Co-Owner
As co-owner, Ruby C. Lorraine maintains the company's commitment to specialized rug care established in 1985. She manages restoration projects and inventory, applying extensive knowledge of fiber preservation techniques to both antique and contemporary pieces.
Questions
What rug types do you handle?
We service all rug types including hand-knotted, tufted, braided, hooked, and machine-made rugs. Our specialists adapt cleaning methods to preserve wool fibers, cotton foundations, and natural dyes in both antique and modern pieces.
How do you handle pet accidents?
Our in-plant process thoroughly flushes urine from rug layers, neutralizes odor compounds, and prevents fiber degradation. We avoid harsh chemicals that could damage wool, using techniques specifically developed for natural fiber rugs to break the cycle of recurring accidents.
Can damaged rugs be restored?
Yes, we perform intricate repairs including reweaving, reknotting, and fringe restoration. Our specialists assess whether restoration costs justify preserving the rug's value, employing traditional hand-sewn techniques to maintain structural integrity and historical authenticity.
What are your business hours?
We operate Monday through Friday from 9:00 AM to 5:30 PM. Appointments are recommended for large rug drop-offs. Holiday closures include Thanksgiving, Christmas, and New Year's Day as posted on our website.
Do you offer rug protection?
Yes, we apply moth-proofing and stain-shielding treatments during finishing. Our eco-friendly rug pads provide moisture barriers and non-slip backing, available in two thickness options to suit different flooring types and rug sizes.