Business Details
50+ Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Plumbing & HVAC Experts in Syracuse, NY
Potter Heating & Air Conditioning-Perrone Plumbing has served Syracuse, NY, and surrounding communities since 1944, delivering top-quality plumbing, heating, and cooling services. Founded by Homer Potter and John Perrone, our company combines decades of expertise with a commitment to fair pricing and customer education. We specialize in residential, commercial, and institutional projects, offering 24-hour emergency services and financing options through GreenSky. Our team prioritizes transparency, explaining all work steps to ensure client understanding.As a Bryant dealer, we provide energy-efficient HVAC systems tailored to individual needs. With over 70 years of local experience, we maintain a focus on community engagement and employee development. Our mission extends beyond technical excellence to fostering trust through ethical vendor relationships and community contributions. Today, under Suzanne Kondra-DeFuria's leadership, we continue to uphold these foundational values while embracing modern diagnostic technologies and sustainable practices.
Services
Residential Plumbing
Commercial HVAC
Institutional Systems
Emergency Repairs
System Installations
Duct Sealing
Indoor Air Quality
Sewer Inspection
Radiant Heating
Boiler Services
Details
- Year established: 1944
Highlights and features
- We offer 70+ years of combined plumbing and HVAC expertise in Syracuse
- Our team provides 24-hour emergency service with rapid response times
- Financing options available through GreenSky for major system upgrades
- Bryant-certified technicians ensure quality HVAC installations and repairs
- Transparent communication explaining all service steps and costs
What people say
Professional, efficient, and helpful
Extremely responsive technicians
No hidden fees
Explained everything clearly
Highly recommend
Services
Residential Plumbing
Our residential plumbing services address all household needs from leak repairs to complete system installations. We specialize in emergency response, fixture upgrades, and preventative maintenance. Technicians handle gas lines, water heaters, and sewer diagnostics using advanced camera systems for accurate problem identification.
Commercial HVAC
We design and maintain heating and cooling systems for commercial spaces, including energy audits and Bryant equipment installations. Our team handles large-scale projects for offices, medical facilities, and industrial buildings. Services include duct sealing, ventilation optimization, and 24/7 emergency support for business continuity.
Institutional Systems
Specializing in federal and institutional contracts, we deliver plumbing and HVAC solutions for prisons, hospitals, and military bases. Our WBE-certified division handles complex projects requiring compliance with government standards. Services include system upgrades, insulation, and industrial air handling equipment installation.
Emergency Repairs
Available 24/7 for urgent plumbing and HVAC issues, our emergency team responds within hours for critical problems. We handle burst pipes, furnace failures, and AC breakdowns with rapid diagnostic tools. Technicians carry essential parts for same-day repairs during operating hours.
System Installations
We install energy-efficient HVAC systems and plumbing fixtures including Bryant furnaces and York cooling units. Our team provides SEER/AFUE-rated equipment selection, proper sizing calculations, and financing options. Services include radiant heating, ductless systems, and whole-house air purifiers.
People
Suzanne Kondra-DeFuria
Owner
Suzanne acquired Potter Heating in 1981 and Perrone Plumbing in 1986, growing both companies into a comprehensive HVAC and plumbing service. She maintains active leadership while emphasizing community involvement and employee development. Her vision combines technical excellence with ethical business practices.
Questions
What services do you offer for residential customers?
We provide complete plumbing, heating, and cooling services including emergency repairs, system installations, and sewer inspections for homes in Syracuse and surrounding areas.
Are you available for emergency service after hours?
Yes, we offer 24-hour emergency plumbing and HVAC service with technicians typically arriving within an hour of your call.
Do you provide financing options for major repairs?
We offer GreenSky financing with 0% interest for 12 months or extended payment plans for qualifying customers needing major system upgrades.
What commercial HVAC services do you provide?
Our commercial services include system design, installation, and maintenance for businesses, medical facilities, and government buildings with customized solutions for energy efficiency.
How can I improve indoor air quality?
We offer whole-house air purifiers, duct sealing, and humidity control systems to enhance indoor air quality while improving HVAC efficiency.
