A Family-Owned Tradition of Excellence in Eureka Auto Repair
Old Town Auto Service has proudly served Eureka drivers since 1975. As a family-owned and operated business, we take pride in providing honest, reliable, and affordable auto repair services to our community.
Our Team: Experienced & ASE-Certified Technicians
Our team of technicians is composed of highly skilled and certified professionals. Each member boasts years of experience, formal education, and ongoing training to stay abreast of the latest automotive technologies. Our technicians hold certifications from the Automotive Service Excellence (ASE) program, demonstrating their expertise and dedication to the field.
A Focus on Honesty & Transparency
At Old Town Auto Service, integrity is our foundation. We believe in open communication and transparency with our clients. We provide clear and concise explanations of repairs, estimates, and timelines before any work begins. Our goal is to empower you to make informed decisions regarding your vehicle's health and maintenance needs.
Wide Range of Services
From routine maintenance like oil changes and inspections to complex repairs like engine diagnostics and transmission repairs, we handle a wide range of services for all makes and models. We also offer specialized services such as:
- Transmission repairs and replacements
- Brake repairs and inspections
- Air conditioning and heating repairs
- Electrical diagnostics and repairs
- Suspension and alignment services
- Diagnostic checks and engine light troubleshooting
- Fuel injection cleaning and repair
Your Satisfaction is Our Priority
At Old Town Auto Service, customer satisfaction is our top priority. We strive to provide a comfortable and welcoming environment for our clients. Our technicians are friendly, helpful, and committed to exceeding your expectations.
We understand the importance of getting back on the road quickly and efficiently. That's why we offer timely service, competitive pricing, and transparent communication every step of the way.
Overall Impression
The reviews of Old Town Auto Service are overwhelmingly positive, with customers praising the shop's friendly and professional staff, quick and efficient service, and reasonable pricing.
Positive Comments
Friendly and Professional Staff
Multiple reviewers praised the shop's staff, describing them as "super friendly", "kind", and "communicative". Customers appreciated the team's willingness to explain the work needed and provide regular updates.
Quick and Efficient Service
Many reviewers mentioned the shop's quick turnaround time, with some even receiving their vehicles back earlier than expected. Some customers also appreciated the complimentary shuttle service offered by the shop.
Reasonable Pricing
Several reviewers noted that the shop's prices were reasonable, with one customer even mentioning that the final bill was less than the quoted price.
Negative Comments
Expensive and Poor Service
A few reviewers had negative experiences, citing high prices for poor-quality work. One customer reported being charged over $500 for a simple brake bleed, while another claimed that the shop stole their car overnight.
Poor Communication and Dishonesty
Some customers expressed frustration with the shop's communication style, claiming that they were not forthcoming about the work needed or the costs involved. One reviewer even accused the shop of scamming them by plugging in spark plugs incorrectly and not removing diagnostic fees.
Be the first to review Old Town Auto Service.
Write a Review
