At J & J Truck Service, we are proud to have served the loyal customers of Gallup, NM for over 20 years. Our commitment to excellence and dedication to providing the best possible service have allowed us to build a reputation for honesty and integrity. With our expertise in diesel repair and commercial tires, we have earned the trust of our customers and have become the go-to destination for any auto repair needs.
Our Services
We offer a wide range of services to cater to the diverse needs of our customers. With our team of experienced technicians and the latest equipment, we can handle anything from axle repair to transmission rebuilding. Whether you need a minor tune-up or a major repair, we can provide you with the highest level of service. Our services include:
- Axle Repair
- Wheel Alignments
- Engine Repair
- Transmission Repair
- Differential Repair
- Tire Installation
- Tire Repair
Our Expertise
With over 20 years of experience, our team has developed a deep understanding of diesel engines and transmissions. We are proud to offer JASPER Engines, Weller transmissions, and Eaton transmissions, among others. We are experts in all types of diesel repair, from major engine overhauls to routine maintenance services.
Our Commitment
At J & J Truck Service, we are committed to providing our customers with the highest level of service and ensuring their complete satisfaction. We understand that getting your car fixed or buying new tires can be overwhelming, which is why we offer a wide range of services and a wide selection of tires to choose from. We pride ourselves on being your number one choice for any auto repair needs.
Contact Us
If you have any questions or concerns, please do not hesitate to contact us. Our friendly staff is always available to answer your questions and provide you with the best possible service.
Overall Experience
The reviews highlight a mix of positive and negative experiences with J&J Truck Services. While some customers praised the professionalism, honesty, and reasonable pricing of the service, others expressed dissatisfaction with the company's handling of their repairs, citing issues with labor costs, parts shortages, and poor communication.
Positive Experiences
Several customers praised the company's prompt and professional service, particularly in emergency situations. Many reviewees appreciated the honesty and transparency of the mechanics, citing reasonable pricing and effective solutions to their truck problems.
Negative Experiences
On the other hand, some customers reported negative experiences, including overcharging, long wait times, and poor communication from the staff. Some reviewees expressed frustration with the company's handling of their repairs, citing issues with labor costs, parts shortages, and a lack of transparency.
Common Issues
Some common issues mentioned in the negative reviews include:
- Overcharging for labor and parts
- Long wait times for repairs
- Poor communication from the staff
- Lack of transparency in the repair process
- Parts shortages and delays
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