Business Details
44 Years
experience
Your Local State Farm Insurance Experts in New Albany
Since 1982, our team has proudly served communities across Indiana, building lasting relationships with customers through dependable guidance. With over 43 years of experience, we specialize in providing personalized insurance solutions tailored to protect what matters most to you. Our expertise spans auto, home, life, health, and business insurance, with a focus on understanding individual client needs and delivering customized coverage options. We serve Floyd, Clark, and Harrison counties, prioritizing responsive support and transparent communication throughout every stage of the insurance process. Our commitment extends beyond business through community involvement, including mentoring students and coaching youth sports.The agency maintains professional licenses in property/casualty and life/health insurance, along with Indiana notary certification. Our team combines technical proficiency with personalized service, ensuring clients receive accurate information and timely assistance. We emphasize customer education to help policyholders make informed decisions about their coverage options. With decades of local market knowledge, we aim to provide insurance solutions that align with both immediate needs and long-term financial goals.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Health Insurance
Business Insurance
Pet Insurance
Condo Insurance
Renters Insurance
Boat Insurance
Recreational Vehicles Insurance
Details
- Year established: 1982
Highlights and features
- We have over 43 years of combined experience in Indiana insurance markets
- Our team holds multiple professional insurance licenses and certifications
- Specialized in personalized coverage analysis and policy customization
- Offering 24/7 customer support for claims assistance and policy inquiries
- Recognized for community involvement through youth mentorship programs
What people say
Go above and beyond
Amazing service
Highly recommend
Answered all questions
Saved money
Services
Auto Insurance
Comprehensive auto insurance coverage tailored to individual drivers. We offer liability protection, collision coverage, and uninsured motorist options. Policies can include roadside assistance and rental car reimbursement. Our agents help clients understand coverage limits and deductible options that best fit their driving needs and budget requirements.
Homeowners Insurance
Customizable home insurance plans protecting against common risks including fire, theft, and weather damage. Coverage extends to personal belongings, liability protection, and additional living expenses. Our specialists help clients determine appropriate coverage amounts and policy riders for valuable items or specific risk concerns.
Life Insurance
Financial protection plans that provide death benefits for beneficiaries. Options include term life policies and permanent coverage solutions. We help clients calculate appropriate coverage amounts based on income replacement needs, outstanding debts, and future expenses like education costs or retirement planning.
Business Insurance
Risk management solutions for small businesses including general liability, property coverage, and business interruption protection. Policies can be customized with industry-specific endorsements. Our agents work with business owners to identify potential risks and establish appropriate coverage limits for equipment, inventory, and operational assets.
Pet Insurance
Medical expense coverage for pets including accident protection, illness treatment, and wellness care. Policyholders choose from various coverage levels and deductible options. We provide guidance on policy features that cover common breed-specific conditions and emergency veterinary care requirements.
People
Bob Bitner
Owner
With over 43 years of insurance experience, Bob Bitner has served Indiana communities since 1982. A respected local agent, he specializes in personalized risk assessment and policy customization. Active in youth mentorship programs, Bob combines professional expertise with community commitment.
Tammy Lieber
Licensed Agent
Licensed since 2006, Tammy brings 22 years of insurance industry expertise to the team. Holds property/casualty and life/health insurance licenses alongside Indiana notary certification. Recognized for problem-solving skills and dedicated customer service approach.
Questions
What insurance products do you offer?
We provide auto, home, life, health, business, pet, condo, renters, boat, and recreational vehicle insurance policies tailored to Indiana residents' needs.
How can I get a personalized quote?
Contact us directly through our website or call (812) 945-2743 during business hours to speak with an agent about customizing your insurance coverage.
Do you handle insurance claims?
Yes, we assist with claim filings and work closely with State Farm's claims department to ensure timely resolution for our policyholders.
Are you licensed to operate in Indiana?
Tammy Lieber holds Indiana insurance license #2956810 with credentials in both property/casualty and life/health insurance.
How do you help during policy renewal?
Our team reviews your coverage annually to identify savings opportunities and ensures your policy remains aligned with current protection needs.
Can I access insurance documents online?
State Farm provides digital access to policy documents through their secure customer portal, available 24/7 for policyholders.
