Seeking ways to serve our customers better, every day
At Pellitteri Waste Systems, we take pride in being a family-owned and state-of-the-art waste disposal and recycling business, committed to outstanding customer service. With a tradition of excellence that spans over 80 years, we have built a reputation for providing innovative, valuable, and exceptional services to our residential and commercial clients in the Greater Madison Area and throughout Southern Wisconsin.
Our Story
Founded by William Pellitteri in 1939, our company has grown from a small waste collection service to a full-service waste management company. Over the years, we have continued to innovate and adapt to meet the evolving needs of our customers. Our commitment to customer service and our pledge to "elevate the art of waste management" have guided us as we expanded our services to include recycling, temporary dumpster rentals, compactor systems, and confidential shredding services.
Our Services
At Pellitteri Waste Systems, we offer a wide range of services designed to meet the unique needs of our residential and commercial customers. Our services include:
- Trash Pickup: Our professional team will take care of your waste disposal needs, ensuring that your neighborhood stays clean and pristine.
- Recycling: We make recycling easy with our state-of-the-art facility, which sorts single-stream recyclables, reducing waste and promoting sustainability.
- Temporary Dumpsters: Need a temporary solution for junk clean out, large items, construction projects, or more? Our speedy same-day service has got you covered.
- Compactors: Our compactor services include design, installation, trade-in allowance, maintenance, and rental options, providing efficient waste management solutions.
- Confidential Shredding: Protect your company's confidential data with our on-site document shredding and destruction services, ensuring the highest level of security.
Our Commitment
At Pellitteri Waste Systems, we are committed to excellence in every aspect of our business. We strive to continuously improve our services, invest in technology, and empower our employees to deliver exceptional customer service. Our goal is to become your trusted waste management partner, providing innovative solutions for all your waste disposal and recycling needs.
Join the Pellitteri Family
At Pellitteri Waste Systems, we're proud of our heritage and our commitment to excellence. We invite you to join our family of satisfied customers and experience the Pellitteri difference. Whether you're a residential or commercial customer, we're here to serve you with passion and dedication.
Contact Us
If you have any questions or would like to learn more about our services, please don't hesitate to contact us. We look forward to serving you!
Common Issues
Many customers have expressed dissatisfaction with Pellitteri Waste Systems' services. Several reviewers have reported problems with yard waste pickup, missed trash pickups, and poor customer service. Some customers have also experienced issues with the handling of their trash and recyclables, including bins being knocked over or garbage being left on the ground.
Residential Services
Residential customers have been particularly unhappy with Pellitteri's services. Complaints include missed pickups, inadequate pickup of trash and recyclables, and poor communication. Some customers have reported having to call multiple times to resolve issues, only to be met with unhelpful or unresponsive customer service.
Commercial Services
While some commercial customers have reported positive experiences with Pellitteri, there are also reports of issues with communication and service quality. One reviewer specifically mentioned a positive experience with a commercial shredding project, but another reviewer reported issues with the handling of their trash and recyclables.
Property Damage
There are also reports of damage to customers' properties, including trash and recyclables being left on the ground or in inappropriate areas. One reviewer mentioned a particularly egregious incident where a worker kicked a traffic cone placed in front of a dumpster.
Communication
Poor communication has been a common issue, with many customers reporting difficulty in getting in touch with customer service or having their issues resolved. Some reviewers have mentioned feeling like they are being passed around or receiving unhelpful or unresponsive responses.
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