Business Details
Emergency
services
Your Mental Health Partner in Southwest Virginia
Highlands Community Services has been a trusted provider of behavioral health care in Washington County and Bristol, VA for over four decades. Our mission centers on improving lives through a comprehensive continuum of mental health, substance abuse, and developmental services tailored to individual needs. Guided by core values of integrity, respect, teamwork, empowerment, and transparency, we deliver person-centered care that fosters dignity and long-term recovery. Our team of psychiatrists, licensed therapists, and support specialists collaborate to provide evidence-based treatments, including crisis intervention, outpatient counseling, and specialized programs for children and adults.As a community-focused organization, we prioritize accessibility through school-based services, family support programs, and 24/7 emergency care. Our commitment to innovation ensures clients receive cutting-edge therapies like EMDR and WRAP plans while maintaining financial sustainability and operational excellence. By recognizing ability within every disability, we empower individuals to achieve their full potential through customized developmental support and housing solutions. The organization's leadership combines decades of local expertise with national best practices to maintain our status as a regional center of excellence.
Services
Adult Recovery Services
Crisis Intervention
Developmental Support
Outpatient Counseling
Psychiatric Care
Children's Advocacy
Substance Abuse Treatment
Parenting Programs
Foster Care Services
Early Psychosis Treatment
Highlights and features
- We offer 24/7 crisis support services since 1980
- Our team includes certified psychiatrists and licensed therapists
- We implement person-centered care plans for developmental disabilities
- We provide evidence-based treatments like EMDR and WRAP plans
- We operate Virginia's first Recovery Court program
Services
Crisis Services
Our 24/7 crisis team provides immediate assistance for mental health emergencies. Services include risk assessment, stabilization, and referral coordination. Staffed by trained professionals, we offer both in-person and telephonic support to ensure safety and continuity of care during critical moments.
Adult Recovery Services
Comprehensive support for adults with serious mental illness includes case management, housing assistance, and wellness planning. Our peer-led programs focus on building life skills and community connections. Evidence-based practices help prevent hospitalizations while promoting independent living through structured support networks.
Developmental Services
Person-centered plans address intellectual and developmental disabilities through early intervention and lifelong support. Services include skill-building activities, family education, and community integration programs. Our specialists work with infants through adults to maximize independence and quality of life through individualized care strategies.
Outpatient Services
Short-term counseling addresses emotional and substance use challenges through individual and group therapy. Specialized tracks include trauma recovery, domestic violence support, and adolescent behavioral health. Our licensed clinicians use cognitive-behavioral techniques and family systems approaches to create lasting positive change.
Psychiatric Services
Board-certified psychiatrists and nurse practitioners provide diagnostic evaluations and medication oversight. Services include treatment for depression, anxiety, bipolar disorder, and schizophrenia. Our team collaborates with therapists to ensure integrated care that combines pharmacological treatment with therapeutic interventions for optimal outcomes.
People
Rebecca Holmes
Executive Director
Rebecca Holmes leads HCS with 25+ years of behavioral health leadership. She champions innovative service models while maintaining fiscal responsibility. Her strategic vision focuses on expanding access to rural mental health care through technology integration and community partnerships.
Shelia Tuggle
Chief Financial Officer
Shelia Tuggle oversees financial operations with expertise in healthcare budgeting and compliance. She ensures sustainable growth while maintaining HCS's nonprofit mission. Her 20-year career includes leadership roles in Virginia's public health sector managing complex funding streams.
Questions
What mental health services do you offer?
We provide crisis intervention, outpatient therapy, psychiatric care, developmental support, and specialized programs for substance abuse and trauma recovery across all age groups.
Are your crisis services available 24/7?
Yes, our emergency crisis team operates 24 hours daily with immediate phone support and in-person response capabilities for mental health emergencies.
Do you serve children and families?
We offer school-based counseling, foster care support, family therapy, and the Interchange therapeutic school program for children with behavioral challenges.
What makes your developmental services unique?
Our person-centered approach creates individualized plans focusing on ability development, community integration, and lifelong support for individuals with intellectual disabilities from infancy through adulthood.
How do I access care?
Call our main line 276-525-1550 for intake assessment. Crisis situations should contact our 24/7 warmline at 800-500-7019 for immediate assistance and service coordination.
