Business Details
20 Years
experience
Emergency
services
Your Pet's Home Away From Home in Nitro & Charleston
Established in 2006, House of Hounds was founded by Brannon Carrier with a vision to redefine pet care through a home-like environment and professional expertise. Our Nitro, WV location pioneered cage-free boarding and daycare, later expanding to Charleston in 2016. Our team combines hands-on experience with ongoing education, including Animal First Aid certification, to ensure the safety and well-being of every pet. We offer comprehensive services including grooming, daycare, and boarding for dogs and cats, emphasizing 24/7 supervision and personalized attention. Our staff undergoes rigorous training to maintain high standards in group settings, while our facility features luxury amenities like outdoor parks, leather couches, and secure play areas.We prioritize vaccination compliance and temperament testing to create a safe community for pets, with a focus on transparency and client communication. Our commitment to excellence has earned us recognition for life-saving care, as demonstrated by our swift response to a dog experiencing bloat. With two convenient locations, we serve pet owners seeking reliable, compassionate care that mirrors a home environment. Our dedication to continuous improvement ensures pets receive both physical comfort and emotional enrichment during their stay.
Services
Dog Boarding
Dog Daycare
Dog Grooming
Cat Boarding
Cat Grooming
24/7 Supervision
Cage-Free Environment
Pet Vaccination Compliance
Temperament Testing
Luxury Pet Amenities
Details
- Year established: 2006
Highlights and features
- We offer 24/7 cage-free supervision in a home-like setting since 2006
- Our staff undergoes rigorous training and holds Animal First Aid certification
- Two convenient locations with tailored services for dogs and cats
- We implement structured play schedules with rest periods for pet well-being
- Our facility features luxury amenities like outdoor parks and leather couches
What people say
Amazing staff
Excited to go
Saved our girl's life
Great grooming results
Comfortable environment
Services
Dog Boarding
Our cage-free boarding provides 24/7 supervision in a home-like setting with spacious indoor/outdoor play areas. Dogs enjoy leather couches, big-screen TVs, and personalized attention from trained staff. The secure environment includes temperature-controlled spaces and round-the-clock potty breaks for pet comfort and safety.
Dog Daycare
Structured daycare features supervised pack play with scheduled naps and meals. Our facility includes outdoor parks with misters, bone pools, and indoor lounges with dog-friendly movies. The 4-hour evaluation ensures pet compatibility while vaccination requirements maintain a healthy environment for social and active dogs.
Dog Grooming
Professional grooming combines classic techniques with modern styles using premium products. Services include baths, haircuts, nail trimming, and dental care. Groomers prioritize pet comfort through stress-reduction techniques and limited daily appointments to ensure personalized attention for every dog.
Cat Boarding
Cage-free cat boarding offers private suites with cat towers, exercise wheels, and window views. Staff provide three daily visits for feeding, litter cleaning, and affection. The quiet Nitro location environment ensures stress-free stays with optional photo updates for owners.
Cat Grooming
Specialized cat grooming includes baths, lion clips, and nail trims using premium products. Services require FeLV/FIV negative status and up-to-date vaccinations. The stress-free environment operates during dog-free hours at the Nitro location for optimal feline comfort and safety.
People
Brannon Carrier
Owner
Founder of House of Hounds since 2006, Brannon Carrier established the business with a vision for superior pet care. He oversees staff training programs and maintains high service standards through continuous education and professional development initiatives.
Questions
What vaccination records are required for services?
Dogs need Bordetella (6-month updates), DHPP, Rabies, and heartworm/flea prevention. Cats require Rabies, FVRCP, FeLV, and FIV negative status with proof provided before services.
How does the temperament evaluation work?
A 4-hour trial assesses pet compatibility with our cage-free environment. Some pets may require multiple evaluations to ensure safety and comfort in group settings.
Are grooming services available for all dog breeds?
Our groomers handle all breeds with specialized cuts and styling options. Bath-only appointments are available for short-haired breeds like labs and bulldogs with shorter wait times.
What emergency care procedures exist?
Staff monitor pets 24/7 and contact owners immediately for health concerns. Our team identified and addressed a life-threatening bloat case through vigilant observation and quick response.
Can I tour the facility before booking?
While we don't offer general tours, your dog's 4-hour evaluation provides an opportunity to see the facility and meet staff while assessing compatibility with our environment.
How are medications administered during boarding?
Staff administer medications as scheduled with no additional charge. Please provide medications in original labeled containers with clear administration instructions from your veterinarian.
