Where Love and Memories are Made
At Saddleback Roofing Inc., we take pride in our commitment to excellence and dedication to providing exceptional service to our customers. Since our inception in 1956, we have built a reputation for quality and professionalism in the roofing industry. Our team is comprised of highly skilled and trained professionals who are committed to delivering the best possible results for our clients.
Our Services
At Saddleback Roofing Inc., we offer a wide range of services to cater to the roofing needs of our clients. Our services include:
Commercial Roofing
We specialize in commercial roofing solutions, providing high-quality roofing systems for offices, schools, malls, shopping centers, and warehouses. Our experienced team of roofing experts will work with you to understand your specific roofing needs and provide customized solutions that meet your budget and expectations.
Residential Roofing
We also offer residential roofing services, including shingle roofing, metal roofing, and tile roofing. Our team of experts will work with you to identify the best roofing solution for your home, taking into consideration factors such as weather conditions, climate, and style.
Metal Roofing
Our metal roofing services include the installation of metal roofing systems, metal roof repair, and metal roof coating. We use only the highest quality materials and employ our expertise to ensure that your metal roof is installed to perfection.
Roof Inspection and Maintenance
Regular roof inspections and maintenance are crucial to ensuring the longevity of your roofing system. Our team of experts offers roof inspection and maintenance services, including assessment, repair, and replacement of roofing systems.
Our Commitment
At Saddleback Roofing Inc., we are committed to providing exceptional service, excellent craftsmanship, and unparalleled customer service. We understand that hiring a roofing contractor can be a daunting task, but we assure you that our team is dedicated to making the process as seamless and stress-free as possible.
Our Process
Our process starts with a thorough roof assessment, where we inspect your roof and identify any issues or potential problems. We then provide a written proposal outlining the scope of work, materials, and timeline for the project. Once the project begins, our experienced team of professionals will ensure that the work is completed efficiently and effectively, with minimal disruption to your daily routine.
Our Expertise
Our team of experts has extensive experience in the roofing industry, with a deep understanding of the latest roofing technologies and materials. We stay up-to-date with the latest developments and advances in the industry, ensuring that our clients receive the best possible solutions for their roofing needs.
Contact Us
If you have any questions or concerns about our services or would like to schedule an estimate, please do not hesitate to contact us. We look forward to the opportunity to serve you.
Service Issues
Many customers have expressed frustration with the company's service, citing difficulties in getting in touch with them to schedule appointments or resolving issues. Stephanie C.'s experience is a prime example, as she has been trying to schedule a roof inspection for over a month but has yet to receive a call back or response to her emails.
Communication Breakdown
The inability to communicate effectively is a recurring theme among reviewers, highlighting the need for improved customer service and responsiveness. The lack of follow-through and inadequate communication have left customers feeling ignored and ignored, leading to a negative experience.
Lack of Accountability
The company's unwillingness to take responsibility for its mistakes or to make amends with customers is also a major concern, as evidenced by Stephanie's experience with the warranty on her roof inspection. The absence of accountability and transparency can erode trust and damage the company's reputation.
Unresolved Issues
The prevalence of unresolved issues and unmet expectations among reviewers suggests that the company struggles to deliver on its promises and meet customer needs. This can lead to a sense of powerlessness and frustration among customers, who may feel that they are not being heard or valued.
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