Business Details
39 Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Decatur, AL
Jackson Plumbing, Heating & Cooling has been Northern Alabama's trusted home services provider since 1987. Our decades of experience enable us to deliver expert solutions for plumbing, heating, cooling, and electrical needs with reliability and professionalism. Our team undergoes continuous training and rigorous safety protocols, including drug testing and background checks, to ensure customer peace of mind. As a local business serving Madison, Morgan, and Limestone Counties, we prioritize rapid response times and community engagement through initiatives like Habitat for Humanity.Our Peace of Mind Protection Plan and 2-year warranty on all work reflect our commitment to quality results at transparent rates. We maintain strict professionalism with a no-profanity policy while staying ahead with industry advancements through ongoing technician education.
Services
Plumbing
Heating
Air Conditioning
Electrical
Septic Tank
Generator Installation
Tankless Water Heaters
Drain Cleaning
Sewer Line Repair
Water Filtration
Details
- Year established: 1987
Highlights and features
- Certified technicians with 2-year work warranties
- 24/7 emergency response with rapid service guarantees
- Background-checked and drug-tested professionals
- Locally owned with 35+ years serving Northern Alabama
- Peace of Mind Protection Plan for system maintenance
Associations and certifications
- BBB
What people say
Prompt service
Polite technicians
Fixed issue quickly
Transparent pricing
Emergency availability
Services
Plumbing Services
Jackson Plumbing provides comprehensive residential plumbing solutions including leak detection, drain cleaning, water heater repair, and sewer line replacement. Our certified technicians handle emergencies and scheduled maintenance with equal expertise. We specialize in local code compliance for Decatur's unique infrastructure challenges while offering tankless water heater installations and septic system maintenance.
HVAC Installation
Our HVAC experts install and service heating and cooling systems tailored to Alabama's climate. Services include AC tune-ups, furnace replacements, and smart thermostat integration. We offer energy-efficient solutions with SEER-rated equipment and provide system diagnostics to optimize performance while reducing utility costs for homeowners across Madison County.
Septic Tank Services
We deliver complete septic system care including tank pumping, field line repairs, and new installations. Our certified technicians address drain field issues and perform inspections to prevent costly failures. Using specialized equipment, we maintain system efficiency while adhering to environmental regulations for properties in rural Limestone County areas.
Electrical Repairs
Our licensed electricians handle residential repairs, panel upgrades, and lighting installations. Services include outlet replacement, circuit breaker troubleshooting, and safety inspections. We follow NEC standards while providing 24/7 emergency response for power outages and electrical hazards affecting Decatur homeowners.
Generator Installation
We specialize in whole-house generator installations for emergency power during Alabama's severe weather. Our technicians configure automatic standby systems that integrate with existing electrical infrastructure. Services include load calculations, transfer switch installation, and maintenance plans to ensure reliability during power outages in Morgan County.
People
Steve Naumoff
General Manager
Steve oversees daily operations and strategic growth initiatives. With extensive industry experience, he ensures service excellence across all departments while maintaining the company's founding commitment to community service and technical expertise.
Kristy Sharp
Manager of Operations
Kristy manages inventory, fleet operations, and technician training programs. She implements process improvements that enhance service delivery efficiency while fostering professional development opportunities for team members across Northern Alabama.
Griffen Steelman
Master Plumbing Supervisor
A licensed Master Plumber and Journeyman Gas Fitter, Griffen leads plumbing operations with 10+ years of technical expertise. He mentors apprentices and ensures code compliance while managing complex residential and commercial projects throughout Decatur.
Keith Livingston
Septic Sales Coordinator
Keith oversees septic system installations and maintenance services. With state-certified field line installation expertise, he provides technical consultations and manages large-scale projects for residential and agricultural properties in Morgan County.
Jonathan Ransom
HVAC Sales Coordinator
Jonathan manages HVAC operations and customer consultations. His NARS-certified expertise ensures proper system sizing and energy-efficient installations that meet Alabama's climate-specific requirements while maintaining 20+ years of industry experience.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency plumbing, HVAC, and electrical services with rapid response times across Northern Alabama.
What areas do you service?
We serve Decatur, Madison County, Morgan County, Limestone County, Huntsville, Athens, and Cullman, AL.
Are your technicians certified?
All technicians are licensed, insured, background-checked, and undergo continuous industry training for plumbing, HVAC, and electrical work.
Do you provide service warranties?
We offer a 2-year unconditional warranty on all installations and repairs, with satisfaction guaranteed.
What payment methods do you accept?
We accept major credit cards, cash, and financing options for approved customers on qualifying projects.
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