Who We Are
CEVA Logistics is a global logistics provider renowned for its comprehensive and customized solutions across air, ocean, road, and rail freight, contract logistics, and project logistics. We partner with clients across industries to tailor solutions that optimize supply chain performance and drive business success.
Our Vision & Mission
Our vision is to be the most trusted and innovative global logistics provider, delivering exceptional customer experiences through tailored solutions and a relentless pursuit of operational excellence. Our mission is to empower clients to achieve their business goals through efficient and reliable transportation and supply chain management.
Our Values
Integrity, Transparency, Customer Focus, Innovation, and Sustainability are the core values that guide our actions. We are committed to ethical practices, open communication, and continuous improvement to create lasting value for our clients and stakeholders.
Our Expertise
Our diverse team of experts excels in:
- Air Freight: Efficient air cargo handling, documentation management, and customs clearance.
- Ocean Freight: Comprehensive ocean freight services, including logistics planning, port handling, and cargo insurance.
- Ground & Rail Freight: Extensive expertise in land transportation, including truckload shipments, intermodal solutions, and rail freight management.
- Contract Logistics: Customized solutions for warehouse management, transportation planning, and inventory management.
- Project Logistics: Specialized handling of complex projects involving heavy machinery, oversized cargo, and engineering equipment.
Industry Expertise
We understand the unique needs of various industries and provide tailored solutions across sectors such as:
- Automotive & Tires: Leading provider of automotive and tire logistics solutions.
- Consumer & Retail: Expertise in consumer goods and retail logistics, including e-commerce fulfillment.
- Energy: Consulting on energy supply chain efficiency and sustainability.
- Healthcare: Innovative solutions for healthcare logistics and biopharmaceuticals.
- Industrial & Aerospace: Comprehensive logistics services for manufacturing and aerospace equipment.
Our Commitment to Sustainability
We are committed to responsible environmental practices and carbon footprint reduction across our operations. We actively explore renewable energy and sustainable solutions to minimize our ecological impact.
Logistics and Delivery Issues
Multiple reviewers expressed their frustration with CEVA Logistics' poor performance in delivering their packages. The company faced criticism for failing to deliver on time, providing inaccurate tracking information, and having unhelpful customer service representatives.
Incompetent Drivers
Some reviewers specifically mentioned reckless and irresponsible driving behaviors by CEVA's drivers, which led to concerns about safety and the potential for accidents.
Poor Communication
Reviewers often cited poor communication as a major issue with CEVA. This included failure to call or notify customers about delivery schedules, failure to respond to customer inquiries, and unreturned calls.
Unhelpful Customer Service
Many reviewers reported difficulties in getting in touch with customer service representatives, who often seemed unhelpful or unable to resolve issues.
Delivery Disruptions
Some reviewers experienced major disruptions to their delivery experience, including missed deliveries, delayed appointments, and unannounced deliveries.
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