Business Details
Emergency
services
Professional Pet Care Services Long Island
Suburban Pets was founded on a deep love for animals and a commitment to their well-being. Our team of dedicated professionals brings years of experience in pet care, rescue work, and animal advocacy. We prioritize personalized service, ensuring each pet receives individualized attention tailored to their unique needs. Our staff undergoes rigorous training, including American Red Cross Health and Safety certifications, to provide expert care.We serve Long Island communities with flexible scheduling options and transparent communication through our user-friendly online portal. Our mission extends beyond basic carewe aim to educate pet owners and advocate for animal welfare through community involvement and partnerships with local shelters. By maintaining affordable pricing without compromising quality, we strive to make professional pet care accessible to all pet parents.
Services
Dog Walking
Pet Sitting
Cat Visits
Small Pet Care
Backyard Play
Pet Taxi Service
Highlights and features
- Certified professionals trained in animal CPR and first aid
- Customized care plans for pets with special medical needs
- 24/7 emergency response capability
- Transparent online portal for scheduling and communication
- Community partnerships supporting animal rescue initiatives
Associations and certifications
- Pet Sitters Associates
What people say
5-star reviews
Qualified staff
Peace of mind
Daily notes
Amazing service
Services
Dog Walking
Our professional dog walkers provide structured leash walks tailored to each dog's age, breed, and health requirements. Services include backyard play options, fresh water replenishment, and treat administration. Walks help maintain optimal weight, reduce anxiety, and establish healthy routines while owners are away.
Pet Sitting
Experienced caregivers visit homes multiple times daily to provide comprehensive pet care. Services include feeding, medication administration, litter box cleaning, and environmental enrichment. We maintain household security by collecting mail and adjusting lighting while owners travel.
Cat Visits
Specialized cat care professionals conduct in-home visits for feeding, litter maintenance, and interactive play. Our staff understands feline behavior patterns and provides gentle handling for shy or elderly cats while maintaining familiar routines.
Small Pet Care
Trained specialists care for rabbits, hamsters, birds, and other small animals. Services include cage cleaning, dietary management, and species-specific enrichment activities. Our team handles delicate creatures with appropriate safety protocols.
Pet Taxi Service
Door-to-door pet transportation for veterinary appointments, grooming, and special events. Vehicles are equipped with secure carriers and climate control. Staff can accompany pets during appointments or ceremonies when requested.
People
Therese McNulty
Co-Owner
Co-founder with extensive animal rescue experience, Therese established Suburban Pets to combine her passion for animals with professional pet care. She oversees staff training and quality assurance programs.
Lindsay Decario
Co-Owner
Certified pet care specialist with a background in business management. Lindsay merged her successful pet care service with Suburban Pets to expand service capabilities while maintaining personalized attention.
Melissa
Administrative Coordinator
Certified PetTech CPR instructor with rescue organization experience. Melissa manages client consultations and staff training programs while coordinating daily operations.
Cathleen
Assistant Manager
Longtime animal advocate with veterinary industry experience. Cathleen coordinates scheduling and client communications while maintaining quality control standards.
Laura
Pet Care Specialist
Certified animal rescuer with extensive foster care experience. Laura provides hands-on pet care while volunteering at local shelters and rescue organizations.
Questions
What pet species do you care for?
We provide care for dogs, cats, rabbits, hamsters, guinea pigs, gerbils, birds, rats, mice, chinchillas, hedgehogs, ferrets, and other small pets.
How do you handle medication administration?
Our trained staff can administer oral medications and injections except insulin. Special handling instructions are documented during initial consultations.
What happens during inclement weather?
We maintain service during most weather conditions. Alternative arrangements are made for extreme weather events with client approval.
Can I request specific service times?
Yes, visit times can be scheduled according to client preferences with flexibility for emergency situations.
How do you ensure pet safety?
All staff undergo background checks and safety training. We maintain liability insurance and follow strict protocol for secure pet handling.
What service guarantees do you offer?
We guarantee arrival within 15 minutes of scheduled times and provide immediate service recovery for any missed appointments.
