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At Cantrell Real Estate & Property Management, we pride ourselves on being a woman-owned and operated business that has been a staple in the Alaska and Pacific Northwest real estate market for over 25 years. Our company's success is built on a foundation of integrity, family tradition, and a passion for providing exceptional real estate services to our clients.
Our Story
Our story begins with Laura Brooks Cantrell, who comes from a well-respected real estate family. Her father, a Lieutenant Colonel in the US Air Force, instilled in her the importance of integrity, which became the core value of our company. Laura joined the family firm in 1985 and eventually took over the business in 2000. With her own distinguished reputation, Laura established Cantrell Real Estate in 2018, providing a full range of real estate services to local, national, and international investors.
Our Services
We offer a comprehensive range of services, including brokerage, property management, consulting, and more. Our brokerage services include leasing, buying, and selling properties, while our property management services are designed to meet the individual needs of investors, lenders, tenants, and customers. Our consulting services provide expert guidance and support to help our clients make informed decisions.
Our Approach
At Cantrell Real Estate & Property Management, we believe in treating every property as if it were our own. This approach translates to property management services that prioritize strong communication, value through budgetary controls, preventative and smart maintenance plans, effective marketing, and relationships with tenants. We strive to explain the "why" behind our recommendations, providing investors with a deeper understanding of investing and management.
Our Expertise
With over 30 years of experience in the real estate industry, our team has survived three decades and two recessions. We have established a reputation for being a trusted resource for real estate investors, providing solid, knowledgeable advice and tailored solutions to meet the unique needs of each client.
Our Commitment
We are committed to continuously improving ourselves through education, training, and sharing our knowledge with our clients, service providers, tenants, and colleagues. We believe in utilizing best practices, doing what's right the first time, and being responsible within our communities and the environment.
Positive Experiences with Cantrell Property Management
Some reviewers have had very positive experiences with Cantrell Property Management, praising Laura Cantrell's professionalism, integrity, and expertise in property management. They appreciate her reliability, courtesy, and willingness to go above and beyond to ensure a smooth experience for property owners.
Negative Experiences with Cantrell Property Management
On the other hand, some reviewers have had very negative experiences with Cantrell Property Management, particularly with regards to their handling of deceased tenant accounts. Several reviewers reported that Laura Cantrell continued to charge their deceased loved ones' accounts, refused to refund the money, and failed to return security deposits. They described her behavior as inhumane and heartbreaking.
Issues with Property Maintenance and Management
One reviewer had a terrible experience as a tenant at the Heritage Apartment in Eagle River, citing issues with neighbors smoking and having pets despite lease agreements prohibiting these activities. They also reported heating issues and a lack of maintenance, with Laura Cantrell allegedly lying about the boiler being serviced and functional.
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