Business Details
21 Years
experience
Emergency
services
Your Trusted Plumber in Keller, TX
Platinum Plumbing has served the Dallas Fort Worth area since 2005, establishing itself as a trusted provider of comprehensive residential plumbing solutions. Our team, led by Master Plumber Nick Lancaster (License #M-37536), delivers 24/7 emergency services and specializes in water heaters, slab leaks, drain cleaning, gas lines, and sewer replacements. We prioritize customer satisfaction through free estimates, transparent communication, and meticulous attention to detail.Our commitment to quality has earned us a 5-star Google rating and recognition as 'Best of the Best' in Keller. With no job too big or small, we combine technical expertise with personalized service to resolve plumbing challenges efficiently. Our community-focused approach ensures every client receives Platinum Service at Silver Prices, backed by a 100% satisfaction guarantee.
Services
Residential Plumbing
Drain Cleaning
Garbage Disposals
Gas Line Services
Slab Leak Repair
Sewer Replacement
Tankless Water Heaters
Bathroom Plumbing
Emergency Plumbing
Water Heater Installation
Details
- Year established: 2005
Highlights and features
- 24/7 emergency plumbing services available
- Free estimates for all residential projects
- Master Plumber with 18+ years of local experience
- No trip charges for service calls
- Consistently rated 5 stars by satisfied customers
Associations and certifications
- Texas State Board of Plumbing Examiners (TSBPE)
What people say
Prompt and professional service
Excellent communication skills
Fair pricing and no surprises
Thorough problem diagnosis
Reliable emergency response
Services
Residential Plumbing
We provide comprehensive residential plumbing solutions including repairs, installations, and maintenance. Our licensed plumbers handle water heaters, faucets, toilets, and pipe systems with expert precision. Our 24/7 emergency service ensures homeowners receive timely assistance for urgent issues like slab leaks or sewer backups.
Drain Cleaning
Our advanced drain cleaning methods remove clogs safely using cable machinery and hydro jetting. We clear kitchen, bathroom, and sewer drains without damaging pipes. Hydro jetting eliminates grease buildup and tree root intrusions in main sewer lines, restoring optimal flow capacity for residential properties.
Tankless Water Heaters
We specialize in tankless water heater installation, repair, and maintenance. Our experts assess hot water needs to recommend appropriate flow rates. We handle gas line upgrades for new installations and troubleshoot common issues like ignition failures or heat exchanger clogs, ensuring reliable on-demand hot water supply.
Gas Line Services
Our licensed plumbers install and repair natural gas lines for residential properties. We handle material selection (black steel, CSST), system design, and code-compliant installations. Services include gas line upgrades for new appliances, leak detection, and pressure testing to ensure safe and efficient fuel delivery.
Sewer Replacement
We diagnose and replace damaged sewer lines using modern trenchless technology when possible. Our technicians identify root causes like tree intrusion or pipe corrosion. We provide complete sewer system evaluations and perform replacements with minimal disruption to property landscapes and structures.
People
Nick Lancaster
Owner / Master Plumber
Nick Lancaster, Master Plumber License #M-37536, has served the Dallas Fort Worth area since 2005. With extensive experience in residential plumbing systems, he specializes in complex repairs and emergency services. Nick's commitment to quality and customer education has earned Platinum Plumbing its reputation for excellence.
Brandi Lancaster
Owner
Brandi Lancaster co-owns Platinum Plumbing, overseeing operations and customer service. Her focus on client satisfaction ensures every interaction meets the company's high standards. With deep local knowledge, she helps maintain the business's strong community connections.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24-hour emergency plumbing services 365 days a year with no additional charges for after-hours calls.
Are you licensed and insured for plumbing work?
Yes, we are fully licensed with Texas State Board of Plumbing Examiners (License #M-37536) and carry comprehensive insurance coverage.
Do you charge for service estimates?
No, we provide free estimates for all residential plumbing projects with no obligation.
What areas do you service?
We serve Keller, Fort Worth, Southlake, Grapevine, and all surrounding areas in North Texas.
Can you install tankless water heaters?
Yes, we specialize in tankless water heater installation, including necessary gas line upgrades and system optimization.
Do you handle sewer line replacements?
Yes, we perform complete sewer line replacements using modern techniques to minimize property disruption.
