Purveyors of Effortless Access to Everything Amazing.
At HiFi Club, we are dedicated to bringing technical ease and innovation to the homes of our happy clients for over 34 years. Our story began in 1988 when we were founded by Hans Betzholtz and Elaine LeVasseur in Santa Barbara, CA, offering custom audiophile music systems and listening rooms. Since then, we have expanded to provide multi-room audio and video, home theaters, and automated control systems for residential and commercial spaces.
Our Mission
Our mission is to provide amazing audio and video systems that are effortless to use. We believe that the seamless integration of technology can enhance the quality of life, and we strive to make technology work for our clients, not against them. With a focus on expert design and installation, we take pride in creating systems that are both functional and aesthetically pleasing.
Our Services
At HiFi Club, we offer a wide range of services to cater to our clients' needs. From home theaters and media rooms to smart homes and security cameras, we have the expertise and resources to deliver custom solutions that meet our clients' unique requirements. Our team of experts is certified by CEDIA, Crestron, Control4, and other leading manufacturers, ensuring that our clients receive the highest level of quality and performance.
Residential Services
Our residential services include the design and installation of:
- Home theaters and media rooms
- Smart homes and automation systems
- Audio and video installation
- Security cameras and surveillance systems
- Audiophile sound systems
- Networks and Wi-Fi solutions
Commercial Services
Our commercial services include the design and installation of:
- Custom audio and video solutions for businesses
- Smart conference rooms and automated spaces
- Video walls and electronic display systems
- Security cameras and surveillance systems
- Networks and Wi-Fi solutions for commercial spaces
Our Team
At HiFi Club, we are proud of our team of experienced and certified professionals. Our team includes:
- Sales and design team
- Systems integration and programming team
- Installation teams
- ISF-certified video specialist
- Service specialists
- Professional administrative support
Complimentary Consultations
We believe in taking a consultative approach to ensure that our clients receive the best possible solution for their needs. We offer complimentary consultations to discuss their requirements and provide personalized recommendations.
Warranty and Support
We stand behind the quality of our work and provide a 90-day warranty on parts and labor. We also offer tiered service levels, including 24/7 technical support, to ensure that our clients receive the support they need.
Why Choose HiFi Club
With over 34 years of experience, we have established a reputation for delivering exceptional service, quality products, and expert solutions. Our commitment to innovation and customer satisfaction has earned us numerous awards and recognition in the industry.
Customer Service and Quality
Olivier Leclercq had a very poor experience with HiFi Club, citing a lack of customer service after payment and completing a job that left him with six remote controls and unable to use any of the equipment. On the other hand, many customers had exceptional experiences with the company. Barbara R. praised the company for improving her quality of life, and Ginny G. commented on the professionalism and quality of the products. Erika W., Kait C., Suz DeFriez, Cameron Carr, Lisa S., Michelle G., and Nancy R. all had positive reviews, mentioning the company's expertise, dedication to innovation and quality, and exceptional customer service.
Installation and Quality of Products
Several customers mentioned the quality of the products installed by HiFi Club. Barbara R. mentioned having state-of-the-art sound and smart TVs, while Ginny G. praised the exceptional quality of the products. Erika W. mentioned the products' quality, and Cameron Carr praised the sound system and Control4 system. Other customers praised the professionalism and knowledge of the installation team.
Communication and Professionalism
HiFi Club was praised for its communication and professionalism by many customers. Barbara R. mentioned regular communication and updates during the installation process, while Ginny G. praised the 24-hour support team. Erika W. mentioned regular updates and follow-up after the installation, and Cameron Carr praised the installation team's professionalism and knowledge. Other customers praised the company's communication and professionalism.
Negative Experiences
Brian P. had a very negative experience with HiFi Club, citing poor workmanship and a lack of honoring warranty work. Olivier Leclercq also had a poor experience, citing a lack of customer service.
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