A Family-Owned Automotive & Towing Service in McHenry, IL
Established in 1976, B&B Auto has proudly served the automotive needs of residents in McHenry, Crystal Lake, Johnsburg, and the surrounding areas of Illinois. Family-owned and operated, we take pride in offering honest and dependable auto repair, tire services, and towing assistance.
Expert Auto Repair Services
From routine maintenance to complex repairs, our certified technicians can handle all your automotive needs. Our comprehensive services include:
- Engine & Electrical: Diagnosis and repair of all electrical systems, including batteries, starter problems, and lighting issues.
- Transmission & Suspension: Expert repairs for clutches, transmissions, shocks, struts, and suspension components.
- Brake System Care: Comprehensive brake repair and maintenance, ensuring optimal safety and performance.
- Tire Services: Professional tire installation, balancing, rotation, and repairs to keep you safe on the road.
- Emission Repair: Addressing all emission-related issues to ensure legal compliance.
Reliable Towing Services
Whether you're stranded on the side of the road or require assistance with a disabled vehicle, our reliable towing service is just a phone call away. We offer:
- Light & Medium-Duty Towing: Prompt and efficient towing for all types of vehicles.
- Jumpstart Service: Ensure a quick start to your day with our reliable jumpstart service.
- Lockout Assistance: Professional lockout service to get you back on the road quickly and securely.
- Fuel Delivery: Run out of gas? We'll deliver fuel directly to you.
- Roadside Assistance: Comprehensive roadside assistance to address various emergencies on the road.
Convenient Electric Vehicle Charging Station
Looking for a reliable spot to charge your electric vehicle? Look no further than B&B Auto! Our state-of-the-art ClipperCreek High Power EV Station offers a safe and efficient charge for your electric vehicle.
Trust B&B Auto for reliable auto repair, tire services, and reliable towing in McHenry and surrounding areas. Contact us today to schedule your appointment or inquire about our services!
Overall Satisfaction
The majority of the reviews are glowing, with a perfect 5-star rating from every author except one (which is discussed below). The reviewers praise the shop for its professionalism, friendliness, and quality of work. They mention that the shop is always able to squeeze them in on short notice, provide clear explanations of the work being done, and go above and beyond to ensure customer satisfaction.
Quality of Work
Reviewers highlight the shop's expertise in diagnosing and repairing complex issues, as well as their ability to perform routine maintenance and services. They mention that the shop is able to fix problems that other shops couldn't or wouldn't, and that the work is always done quickly and efficiently.
Customer Service
The reviews emphasize the shop's excellent customer service, with reviewers praising the staff's friendliness, professionalism, and willingness to listen to their concerns and address their needs.
One Negative Review
There is one review that mentions a negative experience, but it's not about the quality of the work or the service. The author mentions that a tire was beyond repair, but the shop didn't charge them for their time trying to fix the issue.
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