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Dedicated Property Management for South Florida Communities
Exclusive Property Management has been a trusted partner for South Florida communities for over 30 years. We specialize in providing comprehensive property management services to homeowner and condominium associations, empowering them to thrive. From maintaining impeccable aesthetics to streamlining financial management, our team is committed to fostering a positive and well-run community.
1. Property Inspections & Maintenance
We take pride in meticulous property inspections, identifying potential issues before they escalate. Our systematic approach ensures your community is well-maintained and pristine.
2. Service Request Management
From minor repairs to urgent maintenance needs, we efficiently process service requests through our advanced software system. We track every step, ensuring timely resolution and transparent communication.
3. Contractor & Vendor Selection
Finding reliable contractors can be daunting. Our team takes the burden off your shoulders by carefully selecting vendors and ensuring they adhere to contractual obligations. We also provide comprehensive summaries of proposals to help you make informed decisions.
4. Financial Management & Administrative Support
Leave accounting, budgeting, and financial reporting to us. We manage finances responsibly, ensuring your association's financial health. Additionally, our experienced administrative team handles essential tasks like communication, documentation, and community website management.
5. Resident Engagement & Communication
We believe in fostering a strong sense of community. Our dedicated property managers are accessible and responsive, ensuring residents' concerns are addressed promptly and professionally. We prioritize communication, ensuring transparency and open information flow.
Why Choose Exclusive Property Management?
With decades of experience and a team of seasoned professionals, we offer:
- Personalized Attention: We prioritize understanding your unique needs and tailoring our services accordingly.
- Responsiveness: We promptly address your concerns and promptly resolve issues.
- Communication & Transparency: Clear and consistent communication is at the heart of our approach.
- Technology & Innovation: We leverage advanced software and technology to streamline processes and enhance efficiency.
- Proven Results: Our commitment to excellence is reflected in the vibrant and thriving communities we manage.
Positive Experiences
The majority of reviewers have had positive experiences with Exclusive Property Management (EPM). Many have praised the staff, particularly Jessica, for being helpful, kind, and knowledgeable. The company is commended for its efficient process, quick response to issues, and effective problem-solving. Several reviewers have expressed gratitude for the assistance provided by specific staff members, such as Heather and Mike, who have gone above and beyond to resolve concerns.
Negative Experiences
However, there are some negative reviews to note. A few reviewers have expressed frustration with the company's customer service, citing poor communication, unresponsiveness, and unprofessional behavior. Some have reported difficulty in getting clarity on their issues, with staff members being unhelpful, dismissive, or defensive. There are also concerns about the company's accounting practices, with one reviewer mentioning being charged late fees despite making timely payments.
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