A Professional Team, For A Professional Service
Orion Construction is a locally owned and operated general contractor located in North Canton, Ohio, specializing in full-service insurance restoration services for both residential and commercial properties. Our team of experts, including operation managers, project managers, estimators, skilled carpenters, and master craftsmen, have over 50 years of combined experience in the construction industry. We strive to provide our customers with honesty, efficiency, and professionalism throughout the entire project, from start to finish.
Our Services
At Orion Construction, we understand the devastating effects of fire, water, and storm damage on your home or business. That's why we offer a range of restoration services to help you recover from these disasters. Our services include fire damage restoration, storm damage restoration, water damage restoration, emergency services, boardup services, roof tarp service, tree removal services, vandalism services, and temporary repairs. We also have an insurance claim specialist team that works closely with insurance companies to ensure a smooth claims process.
Why Choose Orion Construction
There are several reasons why you should choose Orion Construction for your restoration needs. Firstly, we are an approved vendor for most insurance companies, which means we can work hand-in-hand with your agents and adjusters to ensure a seamless claims process. Secondly, we have a showroom on site where you can have one-on-one consultations with our experts to choose the best options for your rebuild. Thirdly, we are a locally owned company that values effective communication and provides 24/7 emergency services to ensure your property is completely protected. Lastly, our crews are available 24 hours a day, 365 days a year, to respond to any emergency, including board-ups, roof tarps, storm damage, break-ins, vandalism, heavy winds/rain, snow, and/or ice.
Our Mission
Our mission at Orion Construction is to provide our customers with a professional team and service that exceeds their expectations. We aim to make the restoration process as smooth and stress-free as possible, while ensuring that our customers receive the highest quality workmanship and materials. We believe in building strong relationships with our customers, insurance companies, and the community, and we strive to be the go-to restoration company in North Canton, Ohio.
Company Overview
Orion Construction is a company that provides roofing and repair services to homeowners. They work with insurance companies to complete projects, but it's essential to note that they only work with insurance companies, which might be a limitation for some customers.
Positive Aspects
- Professionalism: Orion Construction is known for their professionalism, and customers praise their attention to detail, quick response, and excellent work quality.
- Communication: The company communicates effectively with customers, keeping them updated on the project's progress and addressing their concerns.
- Patience: Orion Construction is patient with customers, especially seniors, and takes away their fears by explaining the process step-by-step.
- Honesty: The company is honest and transparent, and customers appreciate their integrity.
Negative Aspects
- Limitation: Orion Construction only works with insurance companies, which might be a limitation for customers who want to hire them directly.
- Poor Communication: Some customers experienced poor communication, including being cut off mid-sentence, and receiving unfulfilled promises.
- Unreliability: A few customers had negative experiences with the company, including no-shows, unreturned calls, and lack of follow-through.
Customer Experience
The customer experience with Orion Construction varies greatly. While some customers had excellent experiences, praising the company's professionalism, communication, and quality of work, others had negative experiences, including poor communication, unreliability, and lack of follow-through.
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