Assisting Veterans, Protecting Dignity
Our Mission
Veterans Home Care was founded in 2003 on the heartfelt belief that our veterans and surviving spouses deserve to live with dignity and independence in their own homes. Through our comprehensive in-home care services, we empower them to maintain their quality of life and enjoy a fulfilling life.
Who we are
Our dedicated team of professionals understands the unique needs of veterans and their surviving spouses. We provide compassionate, personalized care that respects their individuality and fosters their independence. We are committed to:
- Treating each client with dignity and respect
- Delivering compassionate and reliable care
- Partnering with veterans and their families to create a customized care plan
- Advocate for our clients' needs and ensuring they receive the benefits they are entitled to
The VetAssist Program - Helping you access the care you deserve
The VetAssist Program helps eligible veterans and surviving spouses access the Department of Veterans Affairs Aid and Attendance (VA) benefit. This valuable program provides personal care services to help with daily activities and maintain independence in your own home.
Here's what you need to know about the VetAssist Program
- There are no out-of-pocket costs for eligible veterans and surviving spouses.
- The program provides a personal care assistant and access to the latest medical alert system with Alexa technology.
- We offer a 0% interest-free loan to cover the cost of care while processing your VA claim.
- Most eligible clients receive the maximum VA benefit of $31,714 annually.
Our Services
Beyond just assisting with daily tasks, we offer a comprehensive range of services designed to enrich the lives of our clients. This includes:
- Personal care assistance with bathing, dressing, and medication reminders
- Transportation assistance to appointments and errands
- Meal preparation to ensure proper nutrition
- Transferring and positioning assistance to maintain mobility and safety
- Respite care for primary caregivers
- Light housekeeping to maintain a clean and comfortable home
- Laundry services to relieve some of the burden of daily chores
- Companion care to provide companionship and social interaction
Contact us today and learn how the VetAssist Program can help you or someone you love receive the care and support they deserve.
Staff Disorganization and Difficulty in Getting Answers
Many reviewers have expressed frustration with the Veterans Home Care (VHC) staff's disorganization and difficulty in getting responses to questions and concerns. Several reviewers mentioned that the company's employees are constantly rotating, making it challenging to get answers or a response that addresses any of their questions. This issue has become particularly problematic when it comes to payment schedules, with some reviewers mentioning that they have repeatedly been told that a new payment schedule is being worked on, only to never receive one.
Lack of Transparency and Broken Promises
Additionally, several reviewers have criticized VHC for lack of transparency and broken promises. One reviewer mentioned that the company takes a significant amount of money out of their loved one's account every month, but fails to provide the promised services. Another reviewer mentioned that VHC helped them get started with a program, but then disappeared and failed to provide adequate care.
Positive Experiences
On the other hand, several reviewers have had positive experiences with VHC. Many have praised the company's staff for their professionalism, responsiveness, and ability to help them navigate the complex process of obtaining VA benefits. Several reviewers have also mentioned that the company's services have made a significant difference in their loved ones' lives, allowing them to remain independent and maintain their dignity.
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