Your trusted source for reliable and professional electrical services
At Crosby Automotive, we pride ourselves on being a trusted name in the automotive repair industry, dedicated to providing top-notch services to the Elkhorn and Delavan communities for over 30 years. As a family-owned and operated business, we take pride in our commitment to quality, customer satisfaction, and building long-lasting relationships.
Our Story
Founded in 1986 by Dave Crosby and his wife Mary, our story began with a simple goal: to provide honest and reliable automotive repair services to our community. Over the years, we've grown and expanded, but our core values remain the same - to provide the highest quality work, exceptional customer service, and to ensure the safety of our customers and their vehicles.
Our Services
At Crosby Automotive, we offer a wide range of services designed to meet your maintenance, performance, and issue-related needs. From routine oil changes to complex repairs, our highly trained and ASE-certified mechanics use state-of-the-art equipment to diagnose and fix problems efficiently and effectively. We understand the importance of getting you back on the road quickly and safely, which is why we also provide loaner cars for temporary transportation and ensure that our customers are kept informed every step of the way.
What Sets Us Apart
At Crosby Automotive, we're dedicated to exceeding customer expectations. We achieve this by:
- Employing only highly trained and experienced mechanics who are certified in their area of expertise.
- Using state-of-the-art equipment to diagnose and repair vehicles accurately and efficiently.
- Providing exceptional customer service, ensuring that our customers feel valued and informed throughout the repair process.
- Maintaining a clean, organized, and well-maintained facility that reflects our commitment to quality and attention to detail.
Our Promise
At Crosby Automotive, we promise to:
- Provide honest and reliable automotive repair services that meet the highest standards of quality.
- Employ only the most skilled and experienced technicians who are dedicated to getting the job done right.
- Treat our customers with respect, courtesy, and professionalism at all times.
- Continuously improve our services and processes to ensure we remain at the forefront of the automotive repair industry.
Read More About Our Story
Want to learn more about our history, services, and what sets us apart? Browse through our website to discover how Crosby Automotive can help you and your vehicle.
Overall Experience
The majority of customers have had a positive experience with Crosby Automotive Repair, praising the owners and staff for their professionalism, honesty, and excellent customer service.
Positive Aspects
- Friendly and courteous staff
- Fast and efficient service
- Honest and reasonable prices
- Knowledgeable and experienced owners and technicians
- Excellent customer service
Negative Aspects
- One customer had a poor experience with a price quote and subsequent work quality issues
- Another customer had a negative interaction with the staff when inquiring about a service
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