Business Details
40 Years
experience
Your Trusted Auto Repair Partner in Elkhorn, WI
Founded in 1986 by Dave and Mary Crosby, our family-owned business has built a reputation for honest, reliable automotive repair in Elkhorn and Delavan, Wisconsin. With over 30 years of experience, we prioritize quality workmanship, using state-of-the-art equipment and employing only ASE-certified technicians. Our team includes two Master ASE-certified professionals with 60+ combined years of expertise, ensuring every repair meets manufacturer specifications.We emphasize transparency, customer education, and safety, offering free loaner cars for convenience. Serving Walworth and Jefferson Counties, we remain committed to community trust through integrity and exceptional service.
Services
Oil Changes
Brake Service
Transmission Repair
Engine Rebuilding
Tire Rotations
Suspension Work
Electrical Diagnostics
Air Conditioning Repair
Check Engine Light Diagnostics
Scheduled Maintenance
Details
- Year established: 1986
Highlights and features
- Over 30 years of family-owned automotive repair expertise
- Master ASE-certified technicians with 60+ combined years of experience
- State-of-the-art diagnostic and repair equipment
- Transparent pricing with no-pressure service recommendations
- Free loaner cars for customer convenience
Associations and certifications
- ASE Certified
What people say
Knowledgeable staff
Trustworthy recommendations
Quick turnaround
Fair pricing
Friendly service
Services
Oil Changes
Regular oil changes using premium lubricants protect your engine's longevity. Our technicians replace oil and filters while inspecting fluid levels and potential leaks. Recommended every 3,000-5,000 miles for optimal performance.
Brake Service
Comprehensive brake inspections and repairs ensure safety. We replace pads, rotors, and fluids while checking ABS systems. Technicians use specialized tools to measure wear and maintain stopping power.
Transmission Repair
Diagnosing and repairing automatic and manual transmissions. Our experts handle fluid changes, clutch replacements, and complex rebuilds using factory-grade diagnostic equipment for all vehicle makes.
Engine Rebuilding
Complete engine disassembly, inspection, and reassembly with new components. We perform compression tests, replace timing belts, and recalibrate systems to restore performance and fuel efficiency.
Electrical Diagnostics
Advanced troubleshooting of vehicle electrical systems. Using digital multimeters and oscilloscopes, we identify issues with alternators, starters, sensors, and computer modules for accurate repairs.
People
Dave Crosby
Owner
Founder with 30+ years in automotive repair, specializing in performance diagnostics and customer relations. Passionate about car racing and technical innovation in vehicle maintenance.
Mary Crosby
Co-Owner
Business manager with expertise in operations and client services. Ensures smooth daily operations while maintaining the company's commitment to community-focused service standards.
Robin
Service Advisor
Customer liaison with 15+ years of automotive knowledge. Explains technical details clearly and coordinates repair timelines to minimize customer vehicle downtime.
Jacob Crosby
Webmaster
Digital strategist managing online presence and appointment systems. Combines technical skills with family business values to enhance customer accessibility through modern platforms.
Master Technician 1
Lead Mechanic
ASE-certified with 35 years of experience, specializing in engine performance and complex diagnostics. Trained in multiple manufacturer-specific repair techniques for both domestic and import vehicles.
Questions
What services does Crosby Automotive offer?
We provide complete automotive repair including diagnostics, oil changes, brake service, transmission work, engine rebuilding, and electrical system maintenance for all vehicle types.
Are your technicians certified?
All technicians are ASE-certified, with two Master ASE-certified professionals having 60+ combined years of experience in automotive repair and diagnostics.
Do you offer loaner vehicles?
Yes, we provide free loaner cars to customers needing temporary transportation while their vehicle is being serviced.
What areas do you serve?
We serve Elkhorn, Delavan, Williams Bay, Lake Geneva, and surrounding areas in Walworth and Jefferson Counties, Wisconsin.
What are your business hours?
We're open Monday-Friday 7:30 AM-5:00 PM. Closed Saturdays and Sundays for regular maintenance but available for emergencies by appointment.
How do you handle repair estimates?
We provide detailed written estimates before any work begins, explaining required repairs and associated costs with no hidden fees.