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Welcome to Jeffrey's Appliance Service and Parts, your premier appliance repair and parts provider in Spokane Valley, WA. Our company has been in operation since 1985, and we take pride in our commitment to providing top-notch services to our valued customers.
Our History
Our journey began with a single service truck and one office person, but over the years, we have grown to become a team of 9 outside field technicians, 3 shop technicians, and 5 office personnel. Despite our growth, we remain dedicated to meeting every customer's individual needs.
Our Services
We specialize in the service and repair of all major home appliances, including water heaters and wall or window air conditioners. Our experienced technicians are trained to handle repairs on a wide range of appliances, from washers and dryers to refrigerators and ovens. We only install new factory-recommended parts to ensure that the job is done right the first time, quickly, and for the best price.
Our Parts Department
Our parts department is stocked with over a thousand parts from pumps and belts to water filters and drip pans. We are proud to provide Spokane, Post Falls, Coeur d'Alene, and the surrounding areas with factory-authorized appliance parts. We will not be undersold, and we also offer free parts testing.
Our Commitment to You
At Jeffrey's Appliance Service and Parts, we are committed to providing quality parts, professionally trained technicians, and satisfaction guaranteed on all work done. We strive to provide flexible hours for appliance repairs, kind and courteous service, and a guaranteed job done right the first time.
Why Choose Us
We are confident that our dedication to quality, professionalism, and customer satisfaction sets us apart from the rest. Our customers rave about our services, citing our prompt response times, knowledgeable staff, and attention to detail. Choose Jeffrey's Appliance Service and Parts for all your appliance repair and parts needs.
Overall Satisfaction
The reviews of Jeffrey's Appliance Service are overwhelmingly positive, with customers praising the company's prompt and professional service, knowledgeable technicians, and fair pricing.
Positive Experiences
Many customers expressed gratitude for the company's ability to quickly diagnose and repair their appliances, often with same-day or next-day service. Technicians were consistently praised for their expertise, politeness, and willingness to explain the repair process. Several reviewers appreciated the company's commitment to customer service, citing instances where technicians went above and beyond to ensure their satisfaction.
Issues with Scheduling and Communication
A few customers experienced frustration with the scheduling process, citing lengthy wait times for appointments and unclear communication about the status of their repairs. One reviewer was disappointed with the company's handling of a parts delay, which led to a prolonged repair process.
Pricing and Value
Most reviewers felt that the prices charged by Jeffrey's Appliance Service were fair and competitive. A few customers compared the company's prices favorably to those of other repair services, citing the value provided by the company's expertise and professionalism.
Technician Performance
Individual technicians were frequently praised for their expertise, politeness, and professionalism. Several reviewers appreciated the technicians' willingness to explain the repair process and provide helpful advice on appliance maintenance.
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