Riding above and beyond for our community
At Carolina Honda, we are proud to be a Level 5 Honda Powerhouse dealer, dedicated to providing an extensive range of Honda Motorcycles, ATVs, Side by Sides, Scooters, and Personal Watercraft. Our commitment is to offer an unparalleled selection of products, with over 80 different models available, in a variety of colors. We cater to our customers' needs with expert advice, guidance, and support, ensuring a seamless and satisfying ownership experience.
As a Honda Powerhouse Dealer, we are committed to going above and beyond in our service to our customers. We understand the importance of using genuine Honda parts and accessories for repairs and maintenance, which is why we carry a comprehensive range of Honda Genuine Parts and Accessories. Our team of experienced and certified technicians is dedicated to providing top-class service, ensuring that our customers' vehicles are running efficiently and safely.
At Carolina Honda, we believe in giving back to our community, which is why we sponsor various events and charities throughout the year. One of our flagship initiatives is the annual Vets' Christmas Charity Ride, which provides essential items to veterans confined to the local VA hospital.
Map & Hours
We are conveniently located at 901 Buckner Rd, Columbia, SC 29203. Our store hours are as follows:
- Monday: Closed
- Tuesday: 9:00 AM - 6:00 PM
- Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 4:00 PM
- Sunday: Closed
Reviews Summary
Issues with Repair Services
Multiple customers have reported negative experiences with the repair services provided by the dealership. One customer, Josh R., claimed that the dealership failed to properly adjust the valve on his TRX450, resulting in no compression, and then tried to persuade him to spend over $1500 to fix the issue. The dealership also damaged the starter clutch during the repair process. Another customer, Nicholas S., reported that the service department failed to return his calls, leading him to take his business elsewhere.
Poor Customer Service
Several customers have reported encountering rude and unprofessional staff at the dealership. Katelyn C. described an older lady named Deborah at the parts counter as being very rude and condescending when asked questions about a sale-priced item. Deborah also talked down to Katelyn and muttered under her breath during the checkout process.
Positive Experience
However, one customer, John B., reported having an excellent experience with the customer service provided by Traci at the dealership. She went above and beyond to resolve some issues and guaranteed that John would return to the dealership in the future.
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