Redefining Home, One Solution at a Time
At Resideo, we believe that your home should be a sanctuary that cares for you and your family. That's why we're dedicated to providing innovative solutions that make your home a haven of comfort, security, and sustainability. Our story began as a leading provider of smart home thermostats, but we soon realized that there was more to home automation than just temperature control. We expanded our offerings to include a wide range of products and services that cater to your every need, from air purification to water conservation.
Our Mission
Our mission is to empower homeowners and professionals to create a Supported Home, where every member of the family can thrive. We believe that a well-designed and well-maintained home can have a profound impact on our well-being, and we're committed to helping you create a space that nurtures your body, mind, and soul. From air quality to energy efficiency, we're dedicated to providing the tools and solutions you need to make your home a haven of comfort and security.
Our Products
At Resideo, we offer a wide range of products that cater to your every need. Whether you're looking for a smart thermostat, an air purifier, or a whole-home security system, we've got you covered. Our products are designed to be easy to use, intuitive, and reliable, so you can focus on what matters most - your family and your home. Some of our most popular products include:
- Smart thermostats that learn your schedule and preferences to optimize your energy usage
- Air purifiers that remove airborne pollutants and allergens
- Whole-home water controllers that detect leaks and alert you to potential problems
- Smart security systems that monitor your home and alert you to any unusual activity
Our Services
At Resideo, we're dedicated to supporting you every step of the way. That's why we offer a range of services designed to help you get the most out of our products. From installation and training to maintenance and technical support, we're here to help you every step of the way.
Our Commitment to Sustainability
At Resideo, we're committed to sustainability and environmental responsibility. That's why we design our products to be energy-efficient, durable, and recyclable. We're also committed to reducing our carbon footprint and promoting sustainable living practices. Whether it's through our products, services, or community engagement, we're dedicated to making a positive impact on the environment.
App and Customer Service Issues
Many reviewers have expressed frustration with the company's inability to resolve issues with the app they developed for Honeywell. The app seems to have fundamental problems that have been ignored for over a year, despite repeated requests for fixes. Additionally, the customer service provided by the company is reportedly non-existent, leaving customers without any support or assistance.
Security Concerns
One reviewer expressed concern about the default passcode on a thermostat, which is set to a easily guessed sequence (1234) and cannot be changed. This lack of security is seen as a major issue, as it puts users and their data at risk.
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