Building bodies, changing lives
At Irvine Pet Hospital, we're passionate about providing exceptional veterinary care and fostering a trusting relationship with you and your furry companion. Established over 40 years ago, our experienced team of veterinarians and support staff have become trusted partners for pet owners in Irvine and beyond.
Why Trust Irvine Pet Hospital?
Our commitment to quality care is evident in everything we do. We offer:
- Compassionate and individualized care: We treat every patient as if they were our own, providing gentle handling and personalized attention.
- Comprehensive services: From routine vaccinations and preventive care to advanced diagnostics, surgery, and boarding, we offer a wide range of services under one roof.
- Client-centered communication: We believe in open communication and transparency, keeping you updated every step of the way.
Our Vets: Experienced and Skilled
Our team of veterinarians is highly experienced and skilled in all aspects of animal care. Each veterinarian has undergone extensive training and certifications, ensuring they can provide your pet with the highest quality care.
Creating Wellness Plans for Every Pet
We understand that every pet is different, which is why we tailor our Wellness Plans to meet their individual needs. These plans include:
- Routine vaccinations and parasite prevention
- Comprehensive physical exams
- Nutrition and weight management recommendations
- Personalized healthcare guidance
Beyond Basic Care
Our services extend far beyond basic care. We offer:
- Advanced surgical capabilities for diverse medical and orthopedic issues
- Boarding and grooming services for your furry friend
- Diagnostics utilizing the latest technology for accurate results
- Specialized care for geriatric pets and critical emergencies
Overall Experience
The reviews highlight a mixed experience at the veterinary clinic. Some clients had positive encounters with compassionate doctors and staff, while others had negative experiences with poor communication, long wait times, and unprofessional practices.
Positive Experiences
Great Doctors and Staff
Several reviewers praised the clinic's doctors and staff, including Dr. Sherry, Kaylinn, Dr. Candeletta, and Dr. K, for being compassionate, considerate, and understanding. They appreciated the time taken to explain things clearly and provide helpful instructions.
Friendly and Efficient Service
Some reviewers commended the clinic's friendly and efficient service, including easy COVID protocols and a clean and orderly facility. They appreciated the willingness of the staff to return calls and provide guidance in times of need.
Negative Experiences
Poor Communication and Unprofessional Practices
Several reviewers expressed frustration with poor communication, including last-minute changes to policies, lack of transparency, and unprofessional practices. They felt rushed, ignored, or dismissed by the staff.
Long Wait Times and Disorganization
Some reviewers experienced long wait times, including waiting on hold for 5-10 minutes to make an appointment or get a response. They also mentioned disorganization, including forgotten medications and lack of discharge instructions.
Unsatisfactory Grooming Experience
One reviewer had a poor experience with the grooming service, including poor communication and a butchered haircut.
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