Business Details
22 Years
experience
Emergency
services
Expert IT Services in Newport, RI
The Computer Doctors have been dedicated to providing technology solutions since 2004, serving residential and business clients across Southern New England. Our approach combines technical expertise with personalized service, ensuring clients receive honest advice and tailored solutions. We prioritize fair pricing, transparent communication, and proactive maintenance to minimize downtime and maximize efficiency. Our team of certified professionals delivers remote and onsite support, leveraging cutting-edge tools to address IT challenges. With a focus on education and customer empowerment, we strive to make technology work seamlessly for every client.Our commitment to innovation and reliability has earned us long-term partnerships with businesses in healthcare, legal, hospitality, and other industries. Headquartered in Tiverton, Rhode Island, we maintain a boutique-style operation that emphasizes community connections and white-glove service. By continuously adapting to emerging technologies, we help clients stay ahead of evolving digital demands while maintaining robust security and operational continuity.
Services
Technical Support
Cloud Services
VoIP Systems
Backup Solutions
Network Security
Proactive Maintenance
Antivirus
Website Design
SEO
Remote Access
Details
- Year established: 2004
Highlights and features
- We offer 24/7 emergency IT support with rapid response times
- Our proactive maintenance prevents issues before they disrupt operations
- Customized cybersecurity strategies protect against evolving threats
- Experienced technicians provide both remote and onsite solutions
- Transparent pricing with no hidden fees for all services
What people say
Instantly available
Excellent service
Prevent problems
Trusted professionals
Cost-effective solutions
Services
Technical Support
Our technical support team resolves IT issues through remote assistance, onsite visits, and bench repairs. We triage problems quickly and implement solutions for hardware, software, and network issues. With 24/7 availability, businesses maintain operational continuity while receiving clear explanations of all repair processes.
Cloud Services
We implement scalable cloud infrastructure for data storage, communication, and business applications. Our solutions enable secure remote access to files and systems across devices while maintaining enterprise-grade security protocols. This includes unified communications platforms and cloud-based phone systems with advanced features.
Network Security
Our multi-layered security approach combines BitDefender antivirus, UTM firewalls, and content filtering to protect against cyber threats. We implement ransomware protection strategies and regular security audits to safeguard sensitive business data and prevent unauthorized access.
Proactive Maintenance
Doctor Care monitoring tracks system health metrics 24/7, automatically applying updates and performing maintenance during off-peak hours. This prevents downtime through early issue detection and resolution before problems impact operations or user productivity.
Backup Solutions
We design customized backup strategies with regular testing to ensure data recovery during disasters. Our solutions protect against hardware failure, cyberattacks, and accidental deletion while maintaining compliance with industry-specific data retention requirements.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, cloud computing, VoIP systems, and proactive maintenance tailored to small business needs.
Do you offer emergency after-hours support?
Yes, our 24/7 emergency support ensures critical IT issues receive immediate attention outside regular business hours.
How do you handle data backup and disaster recovery?
We implement customized backup solutions with automated monitoring and test restores to ensure business continuity during disasters.
What areas do you serve?
We primarily serve Southern New England, including Newport and Tiverton, with remote support available nationwide.
Can you help with website design and SEO?
Yes, we create responsive websites with integrated SEO strategies to improve online visibility and user engagement.
