Your Property, Our Priority
Professional Management Group, Inc. (PMG) has proudly served the Lake of the Ozarks community for over 34 years. We are a family-owned company offering comprehensive property and association management services, along with leasing options, to ensure your peace of mind and financial protection.
Our Vision
Our primary goal is to provide quality, full-encompassing management and maintenance services that empower Lake of the Ozarks residents to enjoy their properties and communities to the fullest. We work collaboratively with homeowners, association boards, and tenants to foster a thriving, enjoyable, and secure environment.
What Sets Us Apart?
PMG stands out for:
- Experience and Expertise: As one of the first property management companies established in the area, we have unparalleled understanding of local regulations and market dynamics.
- Client-Focused Approach: We prioritize open communication, transparency, and proactive problem-solving to address your needs with utmost care.
- Comprehensive Services: From routine maintenance to emergency repairs, tenant management, and comprehensive financial reporting, we handle all aspects of property ownership with meticulous attention.
- Responsive Communication: Our dedicated team is available around the clock to address your inquiries and concerns promptly.
Our Services
PMG offers a diverse portfolio of services tailored to meet your specific needs:
Home Association Management
- Community governance and board support
- Financial management and budgeting
- Maintenance and grounds management
- Communication and resident engagement
- Conflict resolution and dispute management
Leasing Services
- Comprehensive tenant screening and selection
- Lease preparation and negotiation
- Rent collection and late payment management
- Tenant communication and mediation
- Move-in/move-out coordination
Property Management
- Full-service management for vacation rentals, residential properties, and investment properties
- Marketing and advertising your property
- Tenant screening and selection
- Rent collection and payment processing
- Property maintenance and repair coordination
Communication and Responsiveness
The reviews highlight mixed experiences regarding communication and responsiveness with PMG. Some reviewers reported positive interactions, such as Hazel's prompt response to rectify an issue with air conditioning (Justin Bunch, 5 stars). However, others had negative experiences, including unreturned phone calls (Richard Ellerman, 1 star) and poor communication (Justin Musella, 1 star).
Property Quality and Maintenance
Reviews also shed light on the quality of PMG's properties and maintenance. Some tenants reported issues with outdated apartments (Tamathia Onarheim, 1 star) and mold infestations (Tamathia Onarheim, 1 star). On the other hand, other reviewers praised the maintenance services and willingness to fix issues promptly (Sebastian Estupinan, 5 stars).
Office Staff and Management
The reviews praise the office staff's helpfulness and responsiveness (Sandra Clenin, 5 stars; Sandra Robinson, 5 stars). However, another reviewer experienced difficulties with staff, including unreturned phone calls and a lack of professionalism (Richard Ellerman, 1 star).
Overall Experience
Finally, several reviewers shared their overall experiences with PMG. Some reported positive experiences, such as easy communication and prompt maintenance (Sandra Clenin, 5 stars; Sandra Robinson, 5 stars). Others described negative experiences, including unprofessional interactions and poor communication (Justin Musella, 1 star; Dustin Moesch, 1 star).
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