Business Details
Emergency
services
Professional Home Health Care Services
Heart Matters Home Health Care Home Health Care was founded on the principle that every individual deserves compassionate, professional care in the comfort of their own home. Our journey began in 1996 when owner Cindy May personally experienced the challenges of caring for a loved one with Alzheimer's disease. This deeply personal experience inspired the creation of a service dedicated to preserving dignity, independence, and quality of life for clients across Northern Virginia. Our team of licensed, bonded, and insured healthcare professionals brings extensive expertise in personal care, companion services, and specialized dementia support. We maintain rigorous standards through CPR and First Aid certifications while offering flexible scheduling from 2-hour visits to 24/7 care.Our commitment to excellence extends beyond basic needswe provide educational resources, safety supervision, and emotional support tailored to each client's unique circumstances. With decades of combined experience in home healthcare, we approach every case with the empathy and professionalism developed through years of hands-on caregiving. Our services address both practical requirements like medication management and deeper needs for social engagement through reading, conversation, and recreational activities. We work closely with families to ensure seamless communication and adapt our care plans as client needs evolve over time.
Services
Personal Care
Companion Services
Respite Care
Dementia Support
Medication Management
Meal Preparation
Light Housekeeping
Transportation
Safety Supervision
Post-Surgery Recovery
Highlights and features
- We provide 24/7 home care services with flexible scheduling options
- All staff maintain current CPR and First Aid certifications
- Owner Cindy May brings 25+ years of direct caregiving experience
- We specialize in Alzheimer's and dementia patient support
- Our care plans include both practical assistance and social engagement
Services
Personal Care
Our licensed caregivers assist with essential daily activities including bathing, dressing, grooming, and mobility support. We maintain strict hygiene standards while respecting client dignity through personalized care routines. Each service plan adapts to individual needs while promoting maximum independence in a home setting.
Dementia Support
Specialized care for Alzheimer's and dementia patients includes cognitive stimulation activities, medication reminders, and safety monitoring. Our caregivers receive specific training in managing behavioral changes while maintaining comforting routines that reduce patient anxiety and confusion.
Respite Care
We provide temporary care solutions allowing family caregivers to attend appointments, social events, or rest. Services range from 2-hour breaks to extended 24/7 coverage with seamless transition of care responsibilities and regular family updates.
Companion Services
Our caregivers engage clients through conversation, reading, games, and music therapy. These services address emotional well-being by preventing isolation through structured social interaction tailored to each client's interests and cognitive abilities.
Post-Surgery Recovery
We support recovery through wound care monitoring, medication management, and mobility assistance. Our caregivers work with families to maintain continuity of medical instructions while providing emotional encouragement during home recovery periods.
People
Cindy May
Owner/Administrator
Cindy founded Heart Matters Home Health Care after personally caring for her grandmother with Alzheimer's. With over 25 years of caregiving experience, she transitioned from home daycare provider to licensed home health professional, focusing on compassionate end-of-life care.
Jessica May
Assistant Administrator
Supporting daily operations, Jessica ensures care plan implementation meets quality standards. She coordinates caregiver schedules and maintains communication between families and field staff to guarantee consistent service delivery.
Sherri Washington
Nurse
As lead clinical staff, Sherri supervises care protocols and staff training. She develops individualized care plans while maintaining direct oversight of complex cases requiring specialized medical attention beyond basic personal care needs.
Questions
What home health services do you offer?
We provide personal care, dementia support, respite care, medication management, meal preparation, light housekeeping, transportation, and post-surgery recovery assistance.
Are your caregivers licensed and insured?
All our staff members are licensed, bonded, and insured with current CPR and First Aid certifications to ensure client safety and professional standards.
Do you provide 24/7 care options?
Yes, we offer flexible scheduling from 2-hour visits up to full-time 24/7 care with rotating staff teams to meet continuous care requirements.
How do you handle emergency situations?
Our caregivers are trained in emergency response procedures and maintain communication protocols with families and medical professionals for urgent care coordination.
Can you assist with Alzheimer's patient care?
We specialize in dementia care with trained staff who implement structured routines, cognitive stimulation activities, and behavioral management techniques tailored to Alzheimer's patients.
What areas do you serve?
Our primary service area includes all Northern Virginia communities, with care plans adaptable to both urban and rural home environments.
