Business Details
24 Years
experience
Trusted Call Center Services for Business Growth
Unitel Performance Marketing has been delivering premier customer engagement solutions for over two decades. Our expertise spans complete outsourced contact centers, call overflow support, and specialized short-term projects, all designed to exceed client expectations. We leverage state-of-the-art proprietary software and integrated systems to provide intelligent service, offering real-time revenue reporting and full transparency into agent performance. Our team of engagement specialists works closely with clients across industries like nutraceuticals, skincare, pharmaceuticals, and healthcare to optimize growth potential.With a proven track record of success, including a 51% increase in outbound sales and 30% growth in top-line revenue for national direct response companies, we focus on building long-term relationships through honest communication and innovative strategies. Our on-site IT department develops custom integrations at no additional cost, ensuring seamless compatibility with existing systems. Clients benefit from our commitment to bridging front-end marketing with back-end monetization, driven by passion, integrity, and determination to be the industry's preferred partner.
Services
Inbound Sales
Outbound Sales
Customer Support
Direct Response Marketing
Technology Integrations
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of experience in performance-based call center solutions
- Our proprietary software enables real-time revenue reporting and campaign transparency
- We provide custom integrations at no additional cost to clients
- Proven track record with documented 30-51% revenue increases for clients
- On-site IT department ensures seamless system compatibility and support
What people say
Proven track record
60% lower cost
Brand loyalty
Expert team
Successful campaigns
Services
Inbound Sales
Our inbound sales service ensures you never miss critical customer interactions. We manage high-volume call traffic with trained specialists who convert inquiries into sales while maintaining brand integrity. Clients benefit from 24/7 availability options and seamless integration with existing CRM systems. Our performance metrics show measurable revenue growth for businesses across multiple industries.
Outbound Sales
Our outbound sales solutions proactively engage warm leads and new prospects through targeted campaigns. We employ data-driven strategies to increase conversion rates while maintaining compliance with all telemarketing regulations. Clients see improved lead generation and revenue growth through our customized outreach programs tailored to their specific market segments.
Customer Support
Our customer support services enhance brand loyalty through professional, responsive service representatives. We handle both active and inactive customer accounts to re-engage clients and create brand ambassadors. Our system provides real-time performance tracking and detailed analytics to continuously improve customer satisfaction metrics.
Direct Response Marketing
We specialize in direct response marketing campaigns that bridge marketing efforts with revenue generation. Our proprietary technology tracks campaign effectiveness from initial contact to conversion. Clients benefit from transparent reporting and data-driven adjustments to maximize ROI on their marketing investments.
Technology Integrations
Our technology integration services connect client systems with our call center platform for seamless operations. The in-house IT team develops custom solutions at no extra cost, ensuring compatibility with existing infrastructure. Real-time reporting dashboards provide complete visibility into campaign performance and agent productivity metrics.
Questions
What industries does Unitel specialize in?
We serve nutraceuticals, skincare, pharmaceuticals, healthcare, and direct response marketing sectors with tailored solutions.
How does Unitel's payment structure work?
We use commission-based pay structures where clients only pay when we deliver successful results.
What technology platforms do you integrate with?
Our system integrates with virtually all existing CRM platforms, with custom solutions developed at no additional cost.
Can you handle short-term projects?
Yes, we provide flexible solutions for both short-term projects and long-term outsourcing needs.
What performance metrics do you provide?
Clients receive real-time access to revenue reporting, campaign analytics, and agent performance metrics.
Do you offer free consultations?
Yes, we provide free, no-obligation consultations to discuss your specific business needs.
