Gear up for adventure with Tom's Bicycles!
At Tom's Bicycles, we're passionate about helping you find the perfect ride. Whether you're a seasoned cyclist or just starting out, we've got you covered. Our team of experts is dedicated to providing top-notch service, expert advice, and a wide range of bicycles and gear to suit your needs.
Our Story
Tom's Bicycles has been a staple in the Tulsa cycling community for years, and we're proud to be a part of the local bike scene. Our store is more than just a place to buy a bike - it's a hub for cyclists of all levels to come together, share stories, and get inspired. Our team is made up of cycling enthusiasts who live and breathe the sport, and we're committed to helping you find the right bike and gear to take your riding to the next level.
Our Services
At Tom's Bicycles, we offer a wide range of services to help you get the most out of your cycling experience. From bike sales and repairs to accessories and apparel, we've got everything you need to hit the road or trail with confidence. Our expert technicians are trained to work on any brand or style of bicycle, including e-bikes, trikes, and recumbent bikes. We also offer free estimates, so you can get a clear idea of what you need before we get started.
Our Community
At Tom's Bicycles, we're proud to be a part of the Tulsa cycling community. We believe that cycling has the power to bring people together, and we're committed to supporting local riders and organizations. From hosting group rides and events to sponsoring local charities, we're dedicated to giving back to the community that supports us.
Our Mission
Our mission at Tom's Bicycles is simple: to provide top-notch service, expert advice, and a wide range of bicycles and gear to help you achieve your cycling goals. Whether you're a seasoned pro or just starting out, we're committed to helping you find the perfect ride.
Overall Customer Experience
Reviews of Tom's Bike Shop in Tulsa, Oklahoma, reveal a consistent theme of excellent customer service, knowledgeable staff, and high-quality workmanship. Many customers praised the shop's employees, including Tom, for being friendly, helpful, and professional.
Reviews
Multiple reviewers praised the shop's ability to provide exceptional service, even when it came to complex problems. For example, Eric Lanni's broken derailleur was repaired quickly and efficiently, and Matt Banasiak's spoke measurements were diagnosed and resolved in a matter of minutes. Reviewers also appreciated the shop's willingness to go the extra mile, such as Tom's staff calling customers back to follow up on their needs.
Several customers mentioned the shop's competitive prices, with one reviewer noting that the services were "incredibly reasonable" compared to other shops. Reviewers also appreciated the shop's friendly and engaging atmosphere, with one customer describing the staff as "very polite and engaging."
Issues and Concerns
However, Michael White experienced outrageous prices for the same bike he could find cheaper elsewhere. E. Zellmer's only minor criticism was that the shop didn't carry a specific product, but the staff was able to redirect them to another shop for a solution.
Summary
Overall, customers rave about Tom's Bike Shop's exceptional service, knowledgeable staff, and competitive prices. The shop's commitment to customer satisfaction and quality workmanship shines through in the reviews.
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