Business Details
Your Trusted Ford Dealership in Jacksonville, AR
At Crain Ford Jacksonville, we take pride in being a family-owned dealership dedicated to serving Jacksonville, AR, and surrounding communities. Our commitment to honesty, transparency, and exceptional customer service defines our approach to helping customers find the perfect Ford vehicle. We prioritize building lasting relationships by ensuring every interaction reflects our values of trust and respect. Our finance team works diligently to secure competitive loan or lease options tailored to individual credit situations, partnering with trusted lenders to simplify the purchasing process.Our Ford-certified service team utilizes the latest tools and genuine Ford parts to maintain and repair vehicles, ensuring long-term reliability. Beyond automotive excellence, we actively support local initiatives, including partnerships with the Childrens Protection Center and the River Cities Dragon Boat Festival. Our dealership culture treats every customer as part of our extended family, combining years of Arkansas-focused experience with a welcoming environment. We invite you to experience our dedication to quality vehicles, expert service, and community impact firsthand.
Services
New Vehicle Sales
Used Vehicle Sales
Certified Service
Financing Options
Mobile Service
Parts Department
Vehicle Leasing
Maintenance Packages
Community Partnerships
Online Inventory
Highlights and features
- Family-owned dealership with decades of local automotive experience
- Ford-certified technicians using genuine parts for precise repairs
- Community-focused business supporting local charities and events
- Transparent financing options for all credit situations
- Comprehensive service including mobile maintenance solutions
Associations and certifications
- Ford Motor Company
What people say
Outstanding service
Competitive pricing
Friendly staff
Community involvement
Reliable maintenance
Services
New Vehicle Sales
We offer the latest Ford models including F-150, Mustang Mach-E, and Expedition. Our sales team helps customers find vehicles matching their lifestyle needs while providing transparent pricing and financing options. Available inventory updates daily with delivery options for out-of-stock units.
Certified Service
Our Ford-certified technicians perform routine maintenance and repairs using genuine parts. Services include oil changes, brake work, diagnostics, and recall completion. Mobile service options bring maintenance to customers' locations within dealership service areas.
Financing Options
We provide financing solutions through trusted lending partners. Services include lease evaluations, credit approvals, and payment plan customization. Special programs available for first-time buyers and those with unique credit situations.
Mobile Service
Ford Mobile Service delivers maintenance to customer locations. Available services include oil changes, tire rotations, battery replacements, and recall work. Requires scheduling through dealership personnel or FordPass app coordination.
Parts Department
We supply genuine Ford parts for all model years. Parts specialists assist with component identification and availability checks. Emergency part ordering available with same-day pickup options during business hours.
People
Mark Burns
General Manager
Overseeing dealership operations with 18 years of automotive leadership experience. Focuses on maintaining family-business values while implementing modern dealership practices.
Rob Jacobson
General Sales Manager
Manages sales teams with emphasis on customer satisfaction. Implements training programs to maintain high ethical standards in vehicle transactions.
Tim Glanert
Service Manager
Leads certified service department ensuring technical excellence. Coordinates mobile service logistics and maintains quality control for all repair work.
Cody Paap
Parts Manager
Supervises parts inventory and ordering systems. Specializes in Ford component availability and emergency parts procurement for urgent repair needs.
Carlos Santiago
Mobile Service Coordinator
Organizes mobile service appointments and technician schedules. Ensures timely delivery of on-site maintenance solutions across service territories.
Questions
What Ford models are currently available?
We stock all current Ford models including F-150, Mustang Mach-E, Bronco, and Transit Connect. Check our online inventory for real-time availability.
Do you offer service for non-Ford vehicles?
Our certified service department specializes in Ford vehicles only. We recommend contacting us for specific model-year service capabilities.
Can I schedule service online?
Yes, use our website scheduler or FordPass app to book appointments. Mobile service options require prior coordination with dealership staff.
What financing options exist for bad credit?
We work with multiple lenders to offer solutions for various credit situations. Our finance team specializes in helping customers secure vehicle ownership.
Are parts available for older Ford models?
We maintain inventory for most models dating back to 2000. Special order parts typically arrive within three business days for urgent repair needs.
Do you service commercial Ford fleets?
Yes, our service department handles fleet maintenance for commercial vehicles. Contact us to discuss volume pricing and dedicated service scheduling options.
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