0Byte Solutions

Welcome to 0Byte Solutions, your trusted provider of computer service in Naples, FL, and all of South-West Florida. We have been serving home and small business users for over 20 years, specializing in sales, consulting, and service. Our mission is to provide honest, courteous help, using clear and understandable language to avoid any unnecessary confusion. We understand that not everyone is tech-savvy, and we strive to meet our clients' needs with the best possible solutions at affordable prices.

We support Apple and PC hardware, as well as Mac OSX, Windows, and Linux systems. Our expertise extends to tablets, phones, and a wide range of other devices. If it connects to the Internet, we can help you. We are committed to providing remote support, making it possible to solve many problems quickly and efficiently without requiring a house-call. Our remote support services are designed to save you time and money, so don't hesitate to ask if a remote session is suitable for your needs.

As a work-in-progress website, we encourage you to check back frequently for updates and changes. Our hours of operation are Monday through Friday, from 9:00 AM to 5:00 PM. However, we are available for emergencies 24/7. Our physical address is 104 IRIS ST, PIEDMONT MO 63957-1308, and our contact numbers are (239) 449-8332 for phone calls and (239) 243-0421 for fax.

Our Services

At 0Byte Solutions, we offer a comprehensive range of computer services tailored to meet the unique needs of our clients. Our services include:

• Virus Removal: We can help you remove viruses, malware, and other malicious software that can harm your computer and compromise your data.
• Network Design & Support: We can design, install, and support your network, ensuring that it functions optimally and securely.
• General Technology Service: We offer a wide range of technology services, including hardware and software installation, troubleshooting, and maintenance.
• Sales & Consulting: We can help you choose the right technology solutions for your needs and budget, providing expert advice and guidance every step of the way.

Service Call Scheduling Policy

Effective June 1 of 2014, our company policy on service calls is as follows:

• Residential service calls will be scheduled in a two-hour "window."
• Business service calls will be scheduled in a three-hour "window."
• On-site service calls cancelled within one hour of their scheduled "window" are subject to a termination fee.
• A call will be placed to the designated contact person prior to any technician travel time.
• If the phone call is not answered or goes to voice mail or message, the service call will be considered cancelled.

These changes are necessary to meet customer expectations and are based on the unpredictable nature of technology and human interactions, and the nature of unexpected travel and traffic delays. We will make every effort to keep the arrival time as close to the beginning time of the scheduled time "window" and communicate any expected difficulties as quickly as possible.