Providing the best quality and value for our community!
At Kitchen Tops, we have been serving the East Tennessee community since 1971. Our family-owned and operated business is dedicated to providing the best quality and value for our community. We take pride in our commitment to excellence, and we strive to deliver exceptional service to our customers.
Services
We offer a wide range of surfaces for your kitchen and bath countertops, including Laminate, Solid Surface, Butcher Block, Granite, and cultures marble. Our expert team can help you select the perfect surface for your needs and budget.
Laminate
Kitchen Tops offers a variety of Laminate surfaces, including popular patterns and colors. We provide custom kitchen, vanity, and bar tops, and we fabricate all our square edge laminate tops in-house to ensure precise quality and craftsmanship.
Solid Surface
Our Solid Surface products include HiMacs by LG, Livingstone, Corian, Wilsonart, Doyle, Farris, Bellavati, Avonite, and Hanex. This non-porous and anti-microbial surface is perfect for health care, food service, and child care applications. Solid Surface has inconspicuous seams and is the only truly repairable surface option.
Butcher Block
Bring the warmth of natural wood inside with our real wood countertops. We offer oiled Hevea and Acacia wood surfaces, sustainably harvested and available for use in the kitchen, laundry room, or garage. Both wood countertops can be used on either side, allowing for a personalized look.
Granite
Granite surfaces are a popular choice for kitchen and bath countertops due to their durability and aesthetic appeal. We offer a variety of granite colors and patterns to suit your taste and style.
About Our Company
At Kitchen Tops, we believe in providing a quality product and service to our community. Our team is dedicated to working with you to create a customized solution that meets your needs and exceeds your expectations.
Why Choose Us
With over 50 years of experience, Kitchen Tops is committed to providing the best quality and value for our community. We take pride in our commitment to excellence and strive to deliver exceptional service to our customers.
Exceptional Customer Service and Quality Products
Many customers have had outstanding experiences with Kitchen Tops, praising the company's excellent customer service and high-quality products. Several reviewers have mentioned that the staff, especially Ashley and Crystal, were helpful and knowledgeable in guiding them through the process, from selecting materials to installation. The installers were also praised for their efficiency and professionalism.
Some Setbacks
However, a few customers have had less positive experiences. One reviewer felt that the company's customer service was difficult to access, and another experienced poor management and disorganization, leading to delays and miscommunication.
Common Issues
Some common issues mentioned by reviewers include miscommunication regarding measurements and installation details, leading to frustration and extra costs to correct the issues. Additionally, some reviewers felt that the company's communication style, particularly with regards to issues and solutions, could be improved.
Solutions and Improvements
To address these issues, Kitchen Tops could improve its communication and customer service processes, particularly for customers who experience problems. Additionally, the company could invest in better communication tools and training for its staff to ensure that customers receive accurate information and timely responses.
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