Business Details
16 Years
experience
Your Trusted Partner for IT Support & PC Repair
Triad PC Repair Of Lexington is a family-owned business that has served the Uptown Lexington community since 2010. Our team combines technical expertise with personalized service to resolve computer-related issues efficiently. We specialize in virus removal, data recovery, hardware upgrades, and custom PC builds while prioritizing clear communication and quick turnaround times. With over 13 years of experience, we focus on making technology challenges less stressful through transparent diagnostics and repairs.Our commitment to quality extends to thoroughly tested refurbished computers and a 1-year warranty on all custom builds. We operate Monday-Thursday from 10 AM to 5 PM at our Main Street location, offering cash and credit payment options for local residents and businesses.
Services
Computer Repair
Data Recovery
Custom PC Builds
Virus Removal
Hardware Upgrades
Refurbished Computers
Performance Optimization
Data Transfer
Diagnostic Services
Component Replacement
Details
- Year established: 2010
Highlights and features
- We've served Davidson County with computer repair expertise since 2010
- Our team combines technical knowledge with clear, jargon-free communication
- We offer same-day diagnostics and transparent pricing on all repairs
- We specialize in recovering data from failing hard drives and legacy systems
- Our custom PC builds include 1-year warranties and manufacturer component support
Services
Computer Repair
We diagnose and repair Windows-based laptops and desktops with issues ranging from hardware failures to software malfunctions. Our technicians perform component replacements, system optimizations, and performance upgrades. With same-day diagnostics and transparent pricing, we ensure your computer operates like new while protecting your valuable data.
Data Recovery
Specializing in retrieving lost files from failing hard drives and legacy storage media, we employ advanced recovery techniques for both physical and logical data loss scenarios. Our team handles emergency cases with the 'click of death' symptoms and coordinates with specialized labs for complex recovery needs while maintaining strict data confidentiality protocols.
Custom PC Builds
We create high-performance custom desktops tailored to gaming, content creation, and professional workloads. Starting at $1,600, each build includes component selection guidance, Windows licensing, and a 1-year warranty. We support closed-loop water cooling systems and overclock-ready configurations while assisting with manufacturer warranty claims during component lifespan.
Malware Removal
Our comprehensive malware removal service eliminates viruses, spyware, and ransomware while securing your system against future threats. The $120 service includes system optimization and education on avoiding common internet scams. We provide post-cleanup security recommendations to protect personal and business data.
Refurbished Computers
We offer thoroughly tested business-class refurbished laptops and desktops with SSD upgrades and genuine Windows licenses. Each unit receives interior/exterior cleaning, data sanitization, and installation of productivity software. Backed by a 1-year warranty, our refurbished systems provide cost-effective solutions for home users and small businesses.
People
Conrad McKnight
Level III Technician - Owner
With over 13 years of experience, Conrad leads technical operations and customer service at Triad PC Repair Of Lexington. He specializes in complex diagnostics and system optimization while ensuring clear communication with clients throughout the repair process.
Victoria Lee
Level II Technician
Victoria handles technical repairs and diagnostics with expertise in hardware troubleshooting and software configuration. She works closely with customers to explain technical issues in accessible terms while maintaining efficient service turnaround times.
Regina Lee
Receptionist
As the front office coordinator, Regina manages customer intake, appointment scheduling, and initial consultations. She ensures smooth operations and clear communication between technicians and clients during the repair process.
Amy McKnight
Web Developer
Amy handles digital operations including website maintenance and graphics design. She contributes to online customer engagement while supporting the business's technical infrastructure and digital presence.
Questions
What are your current business hours?
We're open Monday through Thursday from 10 AM to 5 PM. We're closed weekends and major holidays.
Do you offer on-site repair services?
We no longer provide residential service calls or device pickup/delivery as of our 2023 policy update.
Can you repair Apple devices?
We specialize exclusively in Windows-based PC repairs. For Mac repairs, we recommend contacting our affiliated service providers.
What payment methods do you accept?
We accept cash payments and all major credit/debit cards for our repair services and computer sales.
Do you provide warranties on repairs?
Custom PCs include a 1-year warranty covering defects, with individual components carrying manufacturer warranties up to 5 years.
How much does diagnostics cost?
Diagnostic fees start at $65 for standard repairs and $120 for custom-built systems, applied toward any approved repairs.
