Business Details
Your Trusted Appliance Repair Experts in Covina, CA
Covina Appliance has been serving the Covina community and surrounding areas for over 46 years as a family-owned business dedicated to providing reliable appliance repair services. Founded by Glean Kerr in 1968 under Kerrs Refrigeration and Appliance Service, the company transitioned to Covina Appliance when Stephanie Kerr and her husband established their shop in Covina. Our team of factory-trained, professional technicians specializes in same-day repairs for domestic brands of washers, dryers, refrigerators, dishwashers, ovens, and cooktops, prioritizing customer satisfaction and safety.We adhere to rigorous safety protocols, including CDC guidelines, to protect both clients and staff during service visits. With a commitment to transparency, competitive pricing, and genuine factory parts, we aim to build lifelong customer relationships through exceptional service. Our staff undergoes background checks and drug screenings, and we offer a senior discount to eligible customers.
Services
Washer Repair
Dryer Repair
Refrigerator Repair
Dishwasher Repair
Oven Repair
Highlights and features
- We offer same-day service until our schedule is filled.
- Our technicians are factory-trained and professionally certified.
- We follow CDC safety guidelines to protect customers and staff.
- We provide competitive pricing with genuine factory parts.
- We guarantee customer satisfaction with a senior discount available.
What people say
Friendly staff
Same-day service
Fixed my fridge
New condenser
Would recommend
Services
Washer Repair
Our technicians specialize in repairing all major domestic washer brands, addressing issues like drainage problems, motor failures, and control panel malfunctions. We use genuine factory parts to ensure long-lasting repairs and optimal performance. Customers benefit from same-day service and transparent pricing.
Dryer Repair
We diagnose and fix common dryer issues, including heating element failures, venting problems, and drum malfunctions, for all major domestic brands. Our same-day service and use of genuine parts ensure minimal downtime. Customers receive upfront cost estimates before repairs begin.
Refrigerator Repair
Our team addresses refrigerator problems such as compressor failures, temperature inconsistencies, and ice maker malfunctions using authentic factory components. Same-day service is available, and we prioritize safety protocols to protect both customers and technicians during visits.
Dishwasher Repair
We repair dishwasher issues like leaking seals, faulty pumps, and sensor errors across all major domestic brands. Our technicians provide same-day service and use genuine parts to restore functionality. Customers receive clear pricing information before repairs proceed.
Oven Repair
Our experts handle oven repairs for gas and electric models, including igniter replacements, temperature calibration, and door seal fixes. We use manufacturer-approved parts and offer same-day service to minimize kitchen downtime for homeowners.
People
Stephanie Kerr
President
Stephanie Kerr leads Covina Appliance with over 46 years of industry experience, ensuring customer satisfaction through quality repairs and safety protocols. She founded the business with her husband after working in appliance service since 1968.
Nicole
Customer Service Manager
Nicole oversees customer service operations, prioritizing quick resolution of repair requests and maintaining the company's commitment to exceptional client care. She manages scheduling and service coordination.
Aaron
Technician
Aaron is a factory-trained technician specializing in appliance diagnostics and repairs, serving the Covina area with prompt, professional service using genuine manufacturer parts for reliable results.
Archie
Technician
Archie provides expert appliance repair services, combining technical knowledge with customer-focused service. He follows strict safety protocols and completes most repairs during initial visits using authentic replacement components.
Claudia
Customer Service
Claudia assists customers with repair scheduling and inquiries, ensuring smooth communication between clients and technicians while maintaining the company's high service standards.
Questions
What services does Covina Appliance offer?
We repair washers, dryers, refrigerators, dishwashers, and ovens for domestic brands using genuine factory parts with same-day service options.
Do you provide emergency repair services?
We offer same-day service until our schedule fills but do not provide 24/7 emergency repairs. Contact us during business hours for urgent needs.
Are your technicians certified?
Our technicians are factory-trained, background-checked, and drug-screened to ensure professional, reliable service for all appliance repairs.
How do you handle safety during repairs?
We follow CDC guidelines with temperature checks, masks, gloves, social distancing, and surface disinfection to protect customers and staff during service visits.
Do you service all appliance brands?
We repair most domestic brands and models, including factory-authorized services for select manufacturers. Contact us to confirm coverage for your specific appliance.
What are your service hours?
We operate Monday-Friday from 8:00 AM to 4:30 PM. Same-day service appointments are available until our technicians' schedules are filled.
