Business Details
50+ Years
experience
Emergency
services
Trusted Auto Glass Repair & Replacement Services
Gentry Glass has been a trusted name in the auto glass industry since 1969, founded by Charlie Gentry with a commitment to quality service and customer satisfaction. Our mobile operation brings convenience to clients across Shelby, Fayette, Tipton, DeSoto, Marshall, and Crittenden Counties, eliminating the need for vehicle transportation. We specialize in windshield repair and replacement, tempered glass services, and windshield camera recalibration, using only OEM-quality materials and factory-approved urethane. As an insurance-approved vendor, we streamline claims processing for all major providers, ensuring hassle-free experiences for our clients. Our lifetime guarantee on parts and labor underscores our confidence in workmanship and adherence to federal safety standards.Led by Don Gentry, who joined the business in 1987 after earning a finance degree from the University of Memphis, we continue a legacy of personalized service rooted in decades of family tradition. Our fleet services offer competitive pricing and same-day solutions for commercial clients, minimizing downtime. With a focus on community engagement and customer loyalty, we prioritize transparency, ethical practices, and technical expertise in every interaction. Our teams deep understanding of auto glass safety systems, including laminated and tempered glass construction, ensures optimal protection for drivers and passengers alike. This dedication to excellence has earned us lifelong customers and positive testimonials from satisfied clients like Jeff and Donna.
Services
Windshield Repair
Windshield Replacement
Tempered Glass Services
Camera Recalibration
Fleet Services
Details
- Year established: 1969
Highlights and features
- We offer free mobile service to homes and businesses in six counties
- Our lifetime guarantee covers all parts and labor
- Insurance-approved vendor with pre-arranged pricing agreements
- Family-owned operation with 55+ years of industry experience
- Use of OEM-quality glass meeting factory specifications
What people say
Great job
No inconvenience
Fixed quickly
Highly recommend
No hassle
Services
Windshield Repair
Our windshield repair service addresses small cracks and chips using advanced sealing technology. This 30-minute procedure preserves your original windshield while maintaining structural integrity. OEM-quality resins ensure optical clarity and prevent damage expansion, often at no cost through insurance deductible waivers.
Windshield Replacement
We install factory-approved windshields meeting original equipment manufacturer specifications. The process includes proper urethane application and adhesive curing to ensure safety system functionality. Our technicians recalibrate windshield-mounted cameras for modern vehicle safety features.
Fleet Services
Tailored solutions for business vehicle fleets include priority scheduling and on-site service options. Competitive pricing structures and rapid turnaround minimize operational downtime. Our mobile units service commercial locations across six counties with same-day or next-day availability.
Camera Recalibration
Post-replacement camera recalibration ensures proper functionality of driver assistance systems. Our technicians use manufacturer-specific tools to realign sensors and verify system performance, maintaining vehicle safety protocols and preventing potential malfunctions.
Tempered Glass Services
We repair and replace tempered glass in doors, windows, and rear panels. Our service maintains factory specifications for glass thickness and tempering strength. The process includes proper channel cleaning and moisture barrier installation to prevent future issues.
People
Don Gentry
Owner
Third-generation auto glass expert with 35+ years in business. Graduated from University of Memphis with finance degree, combining technical expertise with business acumen. Maintains family tradition of personalized service while expanding mobile operations.
Questions
Will my insurance rates increase after a claim?
Most comprehensive claims for glass damage won't affect your rates. We handle all insurance paperwork directly with your provider.
Is immediate windshield repair necessary?
Yes, small damage can spread rapidly. Repairs typically take 30 minutes and often cost nothing through insurance.
What safety role does my windshield play?
Windshields provide roof crush protection and support passenger airbag deployment. Proper installation is critical for safety.
Do you work with all insurance companies?
We're approved by all major insurers and handle claims directly, including preferred provider status with Erie Insurance and State Farm.
What glass quality do you use?
We exclusively use OEM-quality glass meeting original manufacturer specifications for safety and fitment precision.
What's the difference between windshield and window glass?
Windshields use laminated safety glass with vinyl interlayer, while side/rear windows use tempered glass that shatters safely upon impact.
