Transforming Spaces, Building Relationships
Welcome to The Polished Edge Fine Jewelry, where master jeweler Kevin Weaver, with over 27 years of experience, is dedicated to providing exceptional custom jewelry designs, repairs, and exceptional customer service. Our story began in 1997, when Kevin and Christi Weaver established The Polished Edge Inc. in a small 350 sq ft space with big plans to create one-of-a-kind fine jewelry collections. Over the years, we have grown to become a premier destination for jewelry enthusiasts, offering a diverse collection of designer jewelry from local and national artists, as well as our own custom designs.
Our Services
At The Polished Edge, we take pride in offering a wide range of services designed to meet the unique needs of our clients. From custom engagement rings to repair services, our team is dedicated to providing exceptional craftsmanship and personalized attention. Our services include:
- Custom jewelry design and creation
- Jewelry repair and restoration
- Engagement ring design and creation
- Made-to-Order pieces
- Local delivery and curbside pick-up options
What Sets Us Apart
What sets us apart is our commitment to quality, craftsmanship, and personalized service. Our master jeweler, Kevin, has over 40 years of experience designing, making, and repairing jewelry, ensuring that every piece is crafted with precision and attention to detail. We believe in building long-lasting relationships with our clients, and we strive to provide an exceptional experience that exceeds your expectations.
Testimonials
Don't just take our word for it! Our clients rave about their experience with us:
- "Have bought several high-end pieces; the team is awesome and very focused on making sure we had a positive experience. I'll go nowhere else for important pieces!" - Jamiel Y.
- "This is where you take heirlooms & other prized jewels. They repaired the bracelet on my vintage watch! Thank you so much." - Alexis W.
- "AMAZING SERVICE. Fixed my watch right at closing time. So thankful for them to service me even though I came in a few minutes before close. Beautiful store with great customer service. Amazing location close to the heart of downtown." - Hailey M.
Outstanding Reviews
The reviewers praise The Polished Edge Fine Jewelry for its exceptional service, quality, and unique selection of jewelry. The store stands out for its high-level expertise, with a real jewelry technician on location who offers second-to-none service. The reviews highlight the store's commitment to customer satisfaction, with staff members willing to go the extra mile to accommodate customers' needs.
Diverse Selection
The store offers a diverse range of jewelry and watches, including unique and one-of-a-kind pieces crafted by local artists. The selection includes contemporary and vintage styles, as well as a variety of choices for women and men.
Personalized Service
Reviewers emphasize the personalized service provided by the staff, particularly the store owner, Kevin. He is described as kind, nice, and knowledgeable, taking the time to explain the details of repairs and ensuring customers are satisfied with the work.
Standout Reviews
Some reviews stand out for their exceptional experiences with the store. For example, one reviewer had a broken piece of gold repaired, and the store exceeded their expectations by cleaning and restoring the piece to its original condition. Another reviewer had a watch repaired on the same day they visited the store.
Issue with Racial Profiling
However, one review raises concerns about racial profiling. The reviewer, who is a person of color, reported feeling uncomfortable while visiting the store and was made to feel unwelcome by the staff. This experience is unacceptable and highlights the importance of diversity and inclusivity in customer service.
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