Building Excellence, One Home at a Time
Welcome to Jefferson on the Lake Apartments, a Cohen-Esrey Community, where we offer a luxurious living experience in Olathe, Kansas. Our community is designed to deliver comfort and convenience at every turn. Our apartments showcase fully-equipped kitchens with sleek, all-black electric appliances, stylish wood-patterned flooring, and private patios or balconies.
Our Services
At Jefferson on the Lake, we recognize the desire for amenities that enhance a modern lifestyle. Our community amenities are equally impressive, featuring a sparkling swimming pool, a fully-equipped fitness center, a community clubhouse, a cyber cafe with complimentary gourmet coffee, and an expansive dog park where your furry companion can play freely. We also offer a stocked fishing lake, children's playground, convenient laundry facilities, and bike storage.
Our apartments are designed to provide a comfortable living experience, with features like wood-style flooring, private balconies or patios, and spacious walk-in closets. We also offer additional amenities such as 24-hour emergency maintenance, a professional business center, and on-site storage units.
Our Mission
Our mission is to provide a luxurious and comfortable living experience for our residents. We strive to deliver exceptional service and amenities that enhance our residents' lifestyle. Our goal is to create a community that feels like home, where our residents can relax, unwind, and enjoy the best of Olathe, Kansas.
Our Community
Our community is located in Olathe, Kansas, a haven for natural beauty with a population of approximately 138,000 residents. The city is home to four excellent school districts and many substantial companies in its commercial and industrial parks. Our community is surrounded by entertainment, shopping, and food options, and is less than 15 minutes from Lenexa, where you can find more outdoor recreation and entertainment.
Why Choose Us
At Jefferson on the Lake Apartments, we offer a unique living experience that combines comfort, convenience, and luxury. Our community is designed to provide a relaxing and enjoyable living experience, with amenities that cater to your needs and lifestyle. We invite you to experience the best of Olathe, Kansas, and make Jefferson on the Lake Apartments your home.
Poor Customer Service and Unreliable Staff
The majority of reviewers expressed frustration and disappointment with the apartment complex's staff, citing unfriendly and unhelpful representatives, unreturned phone calls, and lack of communication.
Maintenance Issues and Uninhabitable Conditions
Many reviewers reported issues with the apartments themselves, including cockroach infestations, mold, broken cabinets, and faulty appliances. Some even reported dealing with bed bugs and a homeless person sleeping in the laundry room.
Misleading Information and Lack of Transparency
Several reviewers felt misled by the apartment complex's advertising and leasing process, with some claiming they were not disclosed income requirements or lease terms. Others reported being charged additional fees without notice.
Unresolved Issues and Ignored Requests
Reviewers frequently mentioned that their maintenance requests were ignored or left unresolved for extended periods, with some even taking matters into their own hands to fix the issues themselves.
Positive Experiences
However, a few reviewers had positive experiences, praising the apartment complex's value, cleanliness, and friendliness of the staff.
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