Business Details
40 Years
experience
Your Trusted Hotel Management Partner
Commonwealth Hotels was founded in 1986 with a mission to redefine hospitality through unwavering commitment to excellence. We specialize in managing premium-branded full-service and select-service hotels, focusing on driving revenue, controlling costs, and achieving guest and associate satisfaction. Our hands-on operational oversight, combined with expertise in sales and marketing, finance, and human resources, has earned us a reputation as a proven partner in hotel management. With over 3,943 rooms managed across North America, we prioritize asset growth through strategic development, third-party management, and innovative food-and-beverage operations.Our culture emphasizes open communication, competitive compensation, and comprehensive benefits, fostering a professional environment where associates thrive. Recognized for superior financial results and industry leadership, we partner with owners to deliver market-driven properties that combine durability, sustainability, and guest-centric design. From property development to technical services, our cross-disciplinary approach ensures every project aligns with financial goals while maintaining operational excellence.
Services
Hotel Management
Sales and Marketing
Finance and Accounting
Human Resources
Hotel Development
Product Improvement Plans
Purchasing Services
Food and Beverage Concepting
Construction Coordination
Third-Party Management
Details
- Year established: 1986
Highlights and features
- We offer hands-on operational oversight with a focus on profitability and asset growth.
- Our expertise in sales and marketing drives market leadership in competitive sets.
- We maintain strong financial controls with certified accounting professionals and internal audits.
- Our comprehensive HR programs prioritize associate satisfaction and professional development.
- Proven track record in hotel development, including ground-up construction and brand repositioning.
What people say
Exceptional guest experience
Superior financial results
Market leadership
Proven development expertise
Strong associate programs
Services
Hotel Management
Our hotel management services combine hands-on oversight with strategic financial planning to maximize asset value. We focus on revenue optimization, cost control, and guest satisfaction through experienced leadership and proven operational systems. Our approach ensures consistent profitability while maintaining high standards of service quality and associate engagement.
Hotel Development
We specialize in both new construction and property redevelopment, leveraging market insights and technical expertise to create guest-centric, financially viable properties. Our services include site selection, brand alignment, and full-cycle project management from concept to operational launch.
Sales and Marketing
Our sales and marketing team employs data-driven strategies to build market share and optimize revenue streams. Through targeted campaigns, competitive analysis, and revenue management systems, we help properties achieve above-market average occupancy and rate performance.
Financial Management
We maintain rigorous financial controls through certified accounting professionals, internal audits, and transparent reporting systems. Our expertise ensures compliance, maximizes profitability, and provides owners with detailed insights into operational performance and investment returns.
Human Resources
Our HR programs focus on attracting top talent, providing professional growth opportunities, and maintaining competitive benefits packages. We foster a culture of excellence through training initiatives, associate recognition programs, and open communication channels across all managed properties.
People
Jennifer Porter
President
With 25+ years in hospitality leadership roles at Pyramid Hotel Group and SunStream Hotels, Jennifer Porter oversees strategic operations at Commonwealth Hotels. She holds a Bachelor of Science in Business Administration from Kent State University.
Daniel T. Fay
Board Member
A hospitality veteran with 35+ years of experience across major hotel brands, Daniel Fay specializes in financial controls and market-leading operational strategies that drive profitability and owner value.
Bryan Hayes
Board Member
Former COO of White Lodging, Bryan Hayes brings extensive executive leadership in hotel operations and brand development, with a track record of doubling revenues during his six-year tenure.
Jon Gustin
Vice President of Operations
Jon Gustin has over 15 years of senior leadership experience in hospitality, including roles at Placemakr and White Lodging, where he drove operational efficiencies and business growth.
Shawn Kvernen
Vice President of Development
Shawn Kvernen leads development strategy with prior executive roles at Aimbridge Hospitality and Sage Hospitality, focusing on operational excellence and strategic portfolio expansion.
Questions
What types of hotels does Commonwealth Hotels manage?
We manage premium-branded full-service and select-service hotels, including Marriott, Hilton, and IHG properties across North America.
How long has Commonwealth Hotels been in business?
We have specialized in hotel management and development since our founding in 1986, with over 35 years of industry expertise.
Do you develop new hotel properties?
Yes, we specialize in both ground-up construction and redevelopment of existing properties, including brand repositioning and product improvement plans.
What sets Commonwealth Hotels apart from competitors?
Our hands-on management approach, cross-disciplinary expertise, and focus on owner profitability distinguish us in the hospitality industry.
Are your hotel management services available nationwide?
We operate across North America, managing properties in key markets from Kentucky to California and Florida to Colorado.
