FNF Servicing

Who We Are

At LoanCare, we pride ourselves on being a leading provider of mortgage servicing solutions for mortgage bankers, banks and credit unions, and portfolio investors. With over 40 years of experience in the industry, we have established a reputation for delivering exceptional service, innovation, and expertise.

Our Services

As a pioneering company in the mortgage servicing sector, we offer a range of services designed to meet the unique needs of our clients. With our expertise and cutting-edge technology, we provide unparalleled servicing transparency, risk management, and customer retention. Our services include:

Mortgage Servicing

• Subservicing: We manage over $350 billion in assets, providing scalable solutions for mortgage bankers, banks, and credit unions.
• Interim Servicing: We offer temporary servicing solutions for clients experiencing temporary disruptions in their operations.
• Component Servicing: We provide specialized servicing solutions for complex mortgage products, such as Home Equity Lines of Credit (HELOCs).
• Backup Servicing: Our backup servicers ensure continuous operations in the event of unexpected disruptions.
• HELOC Servicing: We offer comprehensive servicing solutions for Home Equity Lines of Credit (HELOCs), designed to meet the unique needs of our clients.

Technology and Innovation

We are committed to innovation and have developed a sophisticated data analytics platform, LoanCare Analytics, which provides unparalleled servicing transparency. Our platform allows clients to identify opportunities and risks across their portfolio, ensuring optimal mortgage performance and customer retention. Our digital-first mindset ensures seamless integration with our mobile app and website, providing clients with real-time access to critical information and enabling efficient decision-making.

Values

At LoanCare, we strive to emulate the values that have made us a respected industry leader:

• Empathy: We understand the importance of providing exceptional customer service, walking in the shoes of our homeowners and clients to deliver personalized support.
• Innovation: We continuously invest in cutting-edge technologies to ensure seamless integration with our clients' operations.
• Insight: Our data analytics platform provides actionable insights and data-driven strategies, empowering our clients to make informed decisions.

Partnerships

We collaborate with our clients, providing tailored solutions that meet their unique needs. Our expertise and innovative technologies ensure the delivery of exceptional services, driving superior performance and exceeding expectations.