Business Details
24 Years
experience
Your Trusted IT Partner in Dunn, NC
PARKERTECHGROUP was founded in 2002 with a commitment to delivering high-quality technology and web services to businesses and personal clients. We prioritize client relationships, striving to earn trust through reliable service and exceeding expectations. Our knowledgeable team offers computer support, networking, repair, website development, digital marketing, and flexible tech support plans. Backed by comprehensive warranties and ongoing support, we act as an IT partner, collaborating to achieve client goals.With over two decades of experience, we maintain a high client retention rate by embodying a 'let us take care of it' attitude reflected in our values, pricing, and dedication. Based in Dunn, North Carolina, we serve seven surrounding counties and actively participate in local Chambers of Commerce to strengthen community ties. Our focus remains on client satisfaction as the ultimate motivator for all services provided.
Services
IT Support
Web Services
Digital Marketing
Managed IT Services
Cloud Backups
Network Security
Computer Repair
Website Design
Password Management
Cybersecurity
Details
- Year established: 2002
Highlights and features
- We offer over 20 years of experience in IT and web services tailored to diverse industries.
- Our team provides flexible tech support plans designed to meet specific client needs.
- We back services with comprehensive warranties and ongoing monitoring for data integrity.
- Our partnerships with Microsoft, Lenovo, and Webroot ensure cutting-edge solutions.
- We actively support local communities through Chamber of Commerce involvement.
Services
Cloud Backups
Our cloud backup solutions ensure data integrity through automated, secure, and scalable nightly backups. Redundant storage platforms protect operating systems, applications, and critical files while 24/7 monitoring detects issues proactively. Versioning allows rollbacks to prior data states, and our team handles restoration to eliminate user errors.
Managed Anti-Virus
Leveraging Webroot's MSP-class software, we protect servers and devices from ransomware and malware. Continuous monitoring and industry-leading technology provide real-time threat detection. This service includes automatic updates and corporate-grade security tailored for businesses of all sizes.
IT Support
We offer comprehensive IT support including network management, hardware/software troubleshooting, and on-demand labor. Services are available through flexible support agreements with warranties covering hardware and labor. Our technicians serve businesses across seven North Carolina counties.
Web Services
From design to e-commerce platforms, our web services create SEO-friendly, high-impact websites. We develop custom web applications, email systems, and scalable solutions for global reach. All projects include post-launch support and optimization guidance.
Digital Marketing
Our digital marketing services include search engine optimization, pay-per-click advertising, and content management. We create targeted campaigns to enhance online visibility and customer engagement through data-driven strategies and analytics.
Questions
Do you provide support for non-business customers?
We focus on business clients but offer annual support agreements for select personal computing needs.
Can I bring in a computer for repair?
We prioritize business clients and recommend local repair shops for non-contract personal computer repairs.
What payment methods do you accept?
We prefer credit cards for most transactions but accept checks for IT support agreements.
Are quotes for services free?
All quotes for services, equipment, or labor are provided at no charge with no obligation.
What warranties cover your services?
Desktops include 2-year hardware warranties; laptops 1-year. Parts carry 30-day warranties with labor covered for 30 days or under active support agreements.
What areas do your services cover?
We serve seven North Carolina counties for onsite IT support. Web and digital services are available globally via internet connectivity.
