At Simply Storage, we understand the importance of secure, convenient, and affordable storage solutions. Our locally owned and operated facilities in Ashland, Fredericksburg, and Glen Allen, Virginia, cater to the diverse needs of students, families, and businesses. Our mission is to provide superior customer service, ensuring a hassle-free experience for all our clients.
Our Story
With multiple locations throughout Virginia, we offer a wide range of unit sizes to accommodate various storage requirements. Our facilities are strategically located, making it easy for you to access your storage unit whenever you need to. From temporary storage for students to long-term storage for businesses, we have got you covered.
Our Services
We take pride in providing a variety of services to make your storage experience as smooth as possible. Our facilities offer:
- 8'+ ceiling height for easy stacking
- Month-to-month leases with no long-term commitment
- U-Haul authorized dealer for all your moving needs
- Boxes and moving supplies available for purchase
- Convenient online payment options
- Insurance for your valuables
- Computerized gate access and bright lights for added security
Our Commitment
At Simply Storage, we are committed to delivering exceptional customer service, ensuring that your experience with us is nothing short of exceptional. Our professional staff is always ready to assist you, providing expert guidance and support whenever you need it. We strive to create a seamless and enjoyable experience, making us your one-stop shop for all your storage needs.
Overall Experience
The storage facility has received a mixed bag of reviews, with some customers having an exceptional experience while others were disappointed.
Positive Aspects
- Friendly and helpful staff: Many reviewers praised the staff for their excellent customer service, with some even mentioning specific staff members who went above and beyond to assist them.
- Clean and well-maintained facilities: Several reviewers commented on the cleanliness and organization of the storage units and facilities.
- Quick and efficient service: Some reviewers mentioned the fast and efficient service they received, including help with accessing their units and getting settled.
Negative Aspects
- Lack of transparency: Some reviewers felt that the facility did not fully disclose all the terms and conditions of the rental agreement, leading to unexpected surprises.
- Issues with unit conditions: One reviewer reported finding mold on their belongings after storing them in a supposedly climate-regulated unit, leading to significant losses.
- Accessibility issues: Another reviewer mentioned difficulties accessing the rear loading/unloading area, particularly when multiple vehicles were present.
Miscellaneous Comments
- One reviewer mentioned that the facility's prices were reasonable for the services offered.
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