Business Details
Your Trusted Source for Stylish Electric Bikes
At Story Electric Bikes, we combine our passion for electric mobility with a commitment to philanthropy. Our mission is to revolutionize commuting by offering stylish, high-performance electric bikes designed to enhance lifestyles while addressing global educational challenges. Every purchase directly supports students in developing countries by providing bicycles to improve school access. Our electric bikes feature advanced torque-sensing technology, 45-mile ranges, and seamless integration of form and function.With a focus on quality craftsmanship and customer satisfaction, we deliver pre-assembled bikes that prioritize ease of use for riders of all ages. Our dedicated support team ensures every customer receives personalized assistance, from assembly guidance to ongoing maintenance. By bridging innovation and social impact, we empower communities through sustainable transportation solutions that create lasting change.
Services
Electric Bikes
Bike Accessories
Helmets
Locks
Replacement Parts
Assembly Guides
Warranty Service
Bike Donations
Technical Support
Shipping
Highlights and features
- We donate a bicycle to students in developing countries with every e-bike purchase
- Our torque-sensing cranks provide responsive, natural pedal assistance
- 45-mile range batteries support extended urban and trail riding
- 95% pre-assembled bikes with included tools and tutorial videos
- Dedicated customer support for technical assistance and parts replacement
What people say
Great looking and solid assist e-bike
Perfect for seniors
Classic styling
Easy to assemble
Best looking e-bike
Services
Electric Bikes
Our electric bicycles combine classic styling with modern technology, featuring torque-sensing cranks that measure pedal force for natural assistance. With 45-mile ranges and 20mph assist speeds, these lightweight aluminum frames cater to commuters and recreational riders. The hidden 36V battery maintains sleek aesthetics while supporting eco-friendly transportation.
Bike Donations
For every e-bike sold, we donate a traditional bicycle to students in developing countries. This initiative improves school access for children facing transportation barriers, particularly girls burdened by domestic responsibilities. Our partnerships ensure sustainable distribution and community impact tracking.
Technical Support
We provide comprehensive support for assembly, troubleshooting, and maintenance. Our team offers step-by-step video guides, immediate replacement part shipping, and direct communication through chat and email. From LCD screen calibration to component replacement, our experts ensure optimal bike performance.
Replacement Parts
We supply genuine replacement parts including batteries, LCD screens, and torque sensors. Our Los Angeles warehouse maintains inventory for all models, offering direct purchasing for critical components like bottom brackets and display units. This ensures long-term bike usability and performance maintenance.
Warranty Service
All Story Electric Bikes include 1-year component warranties and 2-year frame coverage. We provide direct replacement for defective parts through our centralized warehouse. Normal wear items like tires and brake pads aren't covered, but our support team assists with all maintenance needs during the warranty period.
People
Matt
Founder
Matt leads Story Electric Bikes' commitment to quality and social impact. With hands-on involvement in customer support and product development, he ensures every bike meets rigorous standards. His team's focus on innovative design and community empowerment drives the company's mission.
Travis
Customer Support Specialist
Travis provides immediate technical assistance and parts coordination. His responsive support ensures customer satisfaction through prompt issue resolution. With expertise in assembly and component troubleshooting, he represents Story Electric Bikes' dedication to exceptional service.
Questions
What philanthropy initiatives does Story Bikes support?
We donate bicycles to students in developing countries with every e-bike purchase, improving educational access through sustainable transportation.
What is the battery range for Story Bikes e-bikes?
Our e-bikes offer up to 45 miles of range per charge, depending on terrain and pedal-assist level used.
How do I adjust the max speed settings?
Access speed settings through the LCD screen menu by holding buttons during startup, allowing adjustments up to 40 km/h.
What maintenance is required for Story Bikes?
Regular bike maintenance applies. Electrical components are covered under warranty with replacement parts available directly from us.
Are Story Bikes waterproof?
All components are water-resistant with sealed battery compartments, allowing safe operation in rain and inclement weather.
Videos
