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At McNatt's Cleaners, we pride ourselves on being a premier dry cleaning service provider in Tampa, Florida. For over 80 years, we have been committed to providing exceptional quality and convenience to our customers. Our 14 locations are strategically situated to provide easy access to our services, and our same-day service ensures that you can get your clothes cleaned and ready quickly. We understand the importance of looking great, and that's why we use state-of-the-art equipment and techniques to ensure that your clothes look brand new again.
Our Services
Our services are designed to cater to all your cleaning needs. From dry cleaning and shirt laundry to wash-dry and fold, alterations, drapery, and rug cleaning, we have got you covered. We also offer specialized services like wedding gown preservation, leather cleaning, and restoration services for smoke and water damage. Our expert staff is trained to provide top-notch service, and our quality control measures ensure that every garment meets our high standards.
Our Philosophy
At McNatt's Cleaners, we believe that quality is paramount. That's why we inspect every garment after it has been cleaned and pressed to ensure that it meets our high standards. We take pride in our work, and our dedication to quality has earned us a reputation as one of the best dry cleaners in Tampa.
Our Commitment
We are committed to providing exceptional service to our customers. Our goal is to make your experience with us as seamless as possible, which is why we offer free pickup and delivery services for both dry cleaning and home laundry. We understand that your time is valuable, and that's why we offer same-day service to ensure that you get your clothes back quickly.
Why Choose Us
At McNatt's Cleaners, we have been serving the Tampa community for over 80 years. Our experienced staff, state-of-the-art equipment, and commitment to quality have earned us a reputation as one of the best dry cleaners in the area. We are proud to offer a range of services that cater to all your cleaning needs, and our convenient locations and flexible hours make it easy to get your clothes cleaned.
Poor Customer Service and Quality Issues
Most reviewers had a negative experience with this dry cleaner, citing issues with customer service, quality of work, and pricing.
Broken Buttons and Unresponsive Staff
Several reviewers reported receiving their clothes with broken buttons, and when they complained, the staff was unresponsive or defensive. In some cases, the staff even blamed the customer for the issue.
Lost or Damaged Items
Some reviewers reported that their items were lost or damaged during the cleaning process. When they tried to get a refund or resolution, they were met with resistance or excuses from the staff.
Unprofessional Staff and High Prices
Reviewers criticized the staff for being unprofessional, unfriendly, and unhelpful. Prices were also a concern, with some reviewers feeling that they were overcharged for subpar service.
Positive Experiences
A few reviewers had a positive experience with the dry cleaner, citing great customer service, quick turnaround times, and high-quality work.
Staff Issues
Several reviewers mentioned that the staff was distracted, playing games, or watching movies on their phones while working.
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