Prevention is better than apprehension.
TemperPack is a sustainable materials company on a mission to eliminate plastic from the supply chain. We are the largest sustainable alternative to styrofoam for cold chain shipments in food and life science. Our innovative solutions are designed to keep things cold in transit while minimizing the impact on the planet.
At TemperPack, we believe that keeping things cold shouldn't cost the earth. Cold chain solutions like styrofoam are incredibly energy-intensive to produce, are used for an average of only 36 hours, and spend the remainder of their lives in a landfill. This is why we started TemperPack, and we have quickly grown to become the go-to solution for companies seeking to reduce their environmental footprint.
We are proud to be an innovative sustainable materials company with facilities strategically located across the country to serve fulfillment centers everywhere. Our solutions have been featured in the Ellen MacArthur Foundation's Upstream Innovation Guide for sustainable alternatives in packaging. We are committed to making a difference in the world, one shipment at a time.
Our Products
ClimaCell: Our compostable insulation powered by corn is simply A-maizing. ClimaCell is designed to be recycled alongside the corrugated box it ships in.
Green Cell: Our ISTA-certified thermal transport lab is your one-stop-shop for thermal testing. We offer a range of services, including package design, testing, and validation.
WaveKraft: Our insulation factory on your floor is the #1 sustainable alternative to expanded polystyrene. WaveKraft is a modular insulation system that can be customized to fit your specific needs.
Industries We Serve
Our protective packaging solutions work across multiple industries, including healthcare, food and beverage, and e-commerce. We offer solutions for pharmaceutical distribution, diagnostics, flowers, last-mile grocery, premium meats, ready-to-eat foods, meal kits, and more.
Pharmaceutical Distribution: ClimaCell offers distributors a way to replace polystyrene in their robust supply chain.
Diagnostics: ClimaCell is used to protect biologics, reagents, blood samples, and other temperature-sensitive assists to and from the lab.
Flowers: Our packaging solutions keep your waterlilies from wilting.
Last-Mile Grocery: We enable grocery stores to extend delivery hours for perishable items.
Premium Meats: Using ClimaCell and cold packs, fine purveyors of meat can safely ship high-quality seafood, steaks, and shanks, directly to consumers.
Ready-to-Eat: We develop packaging for frozen and fresh prepared foods to ensure your products thaw when your customer wants, not in transit.
Meal Kits: Our 2-piece design keeps your meal kits cool and fresh during transit.
Pharmacy: ClimaCell liners are effective and proven to protect controlled room temperature, 2-8°C, and frozen medical treatments.
End of Life
Our clients ship millions of our sustainable liners every month, so we've designed them to suit the needs of perishable shipping but also be thoughtfully disposed of once used. We are a proud member of the How2Recycle program, a division of the Sustainable Packaging Coalition, developed to increase awareness and ease around how to dispose of packaging.
OVERALL QUALITY OF CUSTOMER SERVICE
The customer service at this company is a mixed bag. Some reviewers have had excellent experiences, praising the friendly and efficient staff, who help them get their loads quickly and efficiently. However, others have had negative experiences, citing unorganized employees, long wait times, and poor communication.
STRONG POINTS
Some good things about this company include the quick and efficient loading times, with some reviewers being in and out in under an hour. The staff is also praised for being friendly and helpful, particularly Adriana, Jaime, and Tia. The company's willingness to help drivers get back on the road quickly is also commendable.
WEAK POINTS
However, many reviewers have expressed frustration with the company's organization, or lack thereof. Long wait times, unprepared loads, and uncaring employees are common complaints. Some reviewers have also had issues with the company's parking and overnight stay options.
DIFFICULT EXPERIENCES
Unfortunately, many reviewers have had difficulty with this company, including long wait times, unorganized chaos, and poor communication. Some have even reported having to wait multiple hours for a dock door or load, and others have been frustrated with the company's unwillingness to accommodate their needs.
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