Business Details
38 Years
experience
Custom Outdoor Kitchens & BBQ Appliances in Tucson
Since 1988, Flame Connection has been Southern Arizona's premier provider of custom outdoor kitchens, premium barbecue appliances, and hearth products. Our locally owned business combines decades of expertise with personalized service, offering tailored solutions for both residential and commercial clients. Our team collaborates closely with homeowners, contractors, and designers to ensure seamless project execution from concept to completion. We specialize in high-quality brands like Delta Heat, Twin Eagle, and Fire Magic, backed by comprehensive installation and maintenance services.With a showroom featuring 20+ burning displays, we provide hands-on guidance to help clients select products that align with their lifestyle and budget. Our commitment to integrity, innovation, and customer satisfaction has solidified our reputation as Tucson's trusted authority on flame-related home enhancements.
Services
Custom Outdoor Kitchens
Fireplace Repair
Grill Cleaning
Built-in Appliances
Gas Fireplace Installation
Outdoor Fireplaces
Wood Stoves
Fireplace Inserts
Contractor Services
Showroom Consultations
Details
- Year established: 1988
Highlights and features
- We have over 35 years of experience in outdoor kitchen design and installation.
- Our team provides personalized consultations and expert guidance.
- We offer a wide selection of premium BBQ appliances and fireplace products.
- Our full-service installation ensures seamless project completion.
- We provide comprehensive repair and maintenance services for all products.
Services
Custom Outdoor Kitchens
We create tailored outdoor kitchens with premium appliances and durable materials. Our team handles every phase from design to installation, ensuring functional and aesthetically pleasing spaces. Clients benefit from on-site consultations, pre-constructed island options, and expert guidance on selecting grills, storage, and accessories.
Gas Fireplace Services
Our technicians provide comprehensive gas fireplace maintenance, including pilot light checks, glass cleaning, and remote control installations. We ensure safe, efficient operation with a $195.00 service fee plus parts. Regular maintenance extends appliance lifespan and optimizes performance for seasonal use.
Expert Grill Cleaning
We offer basic and deep cleaning services for BBQ grills. Basic service clears burners and igniters, while full cleaning includes degreasing, grid polishing, and exterior restoration starting at $450.00. Regular maintenance preserves cooking quality and prolongs equipment longevity.
Installation Services
Our licensed team installs all purchased products, including gas lines, electrical connections, and concrete work. We coordinate subcontractors to meet project deadlines and ensure code compliance. Full-service installation eliminates the need for multiple vendors, guaranteeing seamless integration of hearth and outdoor kitchen systems.
Contractor Partnerships
We support contractors with competitive pricing, product expertise, and on-site consultations. Our staff assists with material selection, project budgeting, and technical specifications for residential and commercial builds. Partners gain access to exclusive brands and dedicated account management for streamlined project execution.
People
Mike James
CEO
With over 35 years in the industry, Mike James leads Flame Connection's strategic growth while maintaining hands-on involvement in complex projects. His expertise ensures operational excellence and customer-centric innovation.
Nicole James
President
Nicole James oversees daily operations and client relations, leveraging her deep knowledge of hearth products and outdoor living trends to enhance service delivery and market expansion.
Rob Wilson
VP/GM
Rob Wilson manages showroom operations and technical services, ensuring staff maintain product expertise and deliver consistent, high-quality customer experiences across all Flame Connection offerings.
Questions
What services does Flame Connection offer?
We design/build custom outdoor kitchens, sell premium BBQ appliances/fireplaces, and provide installation, repair, and maintenance services for residential and commercial clients.
Are you locally owned?
Yes, we've been Tucson's trusted hearth and outdoor living expert since 1988, with a showroom at 2736 N. Campbell Avenue.
Do you service what you sell?
Yes, our technicians handle warranty and post-warranty repairs for all products, including gas fireplace maintenance and grill cleaning services.
Can contractors get trade pricing?
Absolutely! We offer competitive contractor pricing and dedicated support for builders, remodelers, and design professionals. Call for details.
How do I maintain my gas fireplace?
We recommend annual professional cleaning ($195.00 plus parts) to ensure safe operation, including pilot light checks and interior/exterior component maintenance.
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